Salary
💰 $70,000 - $90,000 per year
About the role
- Oversee and direct the day-to-day operations of assigned retail store
- Deliver excellent service to ensure high levels of customer satisfaction
- Motivate the sales team to meet sales objectives through training and mentoring of staff
- Create sales strategies, in collaboration with District Manager, to achieve store goals, including individual sales goals
- Partner with Human Resources on hiring, training, and maintaining staffing levels for your store, including corrective action
- Partner with the Training Manager on ensuring all new hires are trained properly, including ongoing training for the sales team
- Prepare detailed reports as assigned, including processing of EOD reports and Month-End reports
- Undertake store administration duties (i.e. team tracking, customer follow-up, inventory levels)
- Address customer inquiries with expert product knowledge
- Politely and professionally resolve guest issues, in coordination with your sales team
- Other duties as assigned
Requirements
- High School Diploma, or equivalent; seven to ten years of experience; or a combination of experience and education
- Experience leading a commissioned sales team, required
- Three + years of leadership/management experience leading/developing a team, required
- Weekend availability required
- Acceptable Background and References Required