The Facilities Group

Janitorial Area Manager

The Facilities Group

full-time

Posted on:

Location Type: Office

Location: Charlotte • North Carolina • 🇺🇸 United States

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Salary

💰 $60,000 - $65,000 per year

Job Level

Mid-LevelSenior

About the role

  • Conducts quality control visits to ensure our customer’s needs are met.
  • Acts as the primary point of contact and a functional bridge between vendors and the customer.
  • Communicates company initiatives, procedures, and direction to the vendor in a timely manner.
  • Ensures that the vendors have a clear understanding of the customer requirements and expectations.
  • Ensures work standards are in accordance with customer requirements.
  • Manages chemical and equipment inventory.
  • Responsible for hiring, training, negotiating and developing vendor partners.
  • Prioritizes work responsibilities so as to give appropriate attention to all work areas in the assigned geographical area.
  • Communicates regularly with upper management to ensure operational continuity, track performance, and resolve any larger issues.
  • Responds quickly to any client or vendor complaints, requests and issues, documenting the issue and following up to resolution.
  • Manages the scheduling of services based on customer requirements, within specified periods.
  • Manages special project work as requested.
  • Other tasks, as assigned

Requirements

  • Must have a reliable vehicle with car insurance and a valid U.S. Driver's license.
  • Must be self-motivated with a strong ability to prioritize and accomplish multiple tasks, projects, and meet deadlines.
  • Ability to maintain high-quality interpersonal relationships.
  • Must be able to negotiate and collaborate with vendors at many different levels.
  • Some experience with and knowledge of cleaning processes and equipment.
  • Great verbal and written communication skills
  • Excellent customer relationship skills
  • Familiarity with the hiring process
  • Professional demeanor and behavior
  • Must be willing to work weekends and be flexible with their schedule
  • Must be accessible to our customers, after hours, weekends, holidays and in emergency situations
  • Dependable, reliable and punctual
  • Ability to work independently, with minimal supervision
  • General ability with Microsoft Office Suite (Word, Excel, Outlook, etc.)
Benefits
  • Competitive Pay
  • Vacation
  • Health, Dental Insurance (FSA, HSA)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
cleaning processesequipment managementinventory management
Soft skills
self-motivatedprioritizationinterpersonal relationshipsnegotiationcollaborationverbal communicationwritten communicationcustomer relationship managementprofessional demeanorindependence
Certifications
valid U.S. Driver's licensecar insurance