Strategic 3PL Account Manager
The Evans Network of Companies
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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Salary
💰 $85,000 - $100,000 per year
About the role
- Serve as the primary liaison for assigned strategic accounts
- Develop, implement, and lead customized account strategies aligned to each customer’s business objectives
- Grow account revenue, manage pipelines, and maintain or exceed assigned quotas
- Create and execute strategic account plans to support long-term account health and expansion
- Establish and grow relationships at all levels, including executive and C-suite stakeholders
- Proactively prospect new customers through outbound efforts such as email outreach, cold calling, networking, and relationship referrals
- Identify and pursue new strategic customer opportunities aligned with New Age Logistics’ growth objectives
- Build a strong pipeline of prospective accounts and convert them into long-term partnerships
- Collaborate directly with the President of New Age Logistics on account strategy and business development initiatives
- Partner with internal teams (sales, operations, leadership) to deliver solutions that drive customer value
- Collaborate with leadership on pricing trends, market dynamics, and unique customer challenges
- Own the success of each engagement and ensure high levels of client satisfaction
- Monitor KPIs, volume trends, and account performance metrics
- Prepare monthly, quarterly, and annual reports, forecasts, and performance insights
- Communicate changes in volume, performance, and opportunities clearly to stakeholders
- Approximately 70–80% customer-facing (existing clients and prospects) 20–30% internal strategy, planning, and project management
Requirements
- High school diploma or equivalent
- 2-5+ years of 3PL/brokerage logistics sales and operations experience
- Experience managing clients
- Strong customer sales ability and management of key accounts
- 1-3 years of project management experience
- Experience using CRM software (i.e., Salesforce)
- Strong computer skills and technically savvy
- Strong proficiency with Microsoft Office with an emphasis in Excel
- High degree of accountability and persistence
- Strong sense of urgency
- Ability to remain calm under pressure
- Data analysis skills
- Team player
- Ability to efficiently pivot from one task to another throughout the day
- Eager to learn and open to different methods of execution
- Strong time-management and prioritization skills
- Effective negotiation skills
- Excellent communication skills
- Travel is required based on operational and customer needs
Benefits
- Individual Coverage Health Reimbursement Arrangement (ICHRA): employer-funded allowance for health insurance
- Dental and Vision Insurance
- Company Paid Life Insurance
- Company Paid Short Term Disability Insurance
- Company Paid Long Term Disability Insurance
- Hospital Indemnity Insurance
- Long-Term Care Insurance Program
- Supplemental Term Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401K with up to 4% Employer Safe Harbor Matching
- Paid Vacation
- 8 Paid Holidays
- 1 Floating Holiday
- Identity & Fraud Protection
- Pet Insurance
- Employee referral bonus program ($500)
- Opportunity to work with good humans!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
3PL logisticsbrokerage logisticsproject managementdata analysiscustomer salesaccount managementpipeline managementstrategic account planningperformance metricsquota management
Soft skills
customer relationship managementteam playertime managementnegotiationcommunicationaccountabilitypersistencecalm under pressureadaptabilityurgency