Strategic 3PL Account Manager
The Evans Network of Companies
full-time
Posted on:
Location Type: Remote
Location: Alabama • Arizona • United States
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Salary
💰 $85,000 - $100,000 per year
About the role
- Serve as the primary liaison for assigned strategic accounts
- Develop, implement, and lead customized account strategies aligned to each customer’s business objectives
- Grow account revenue, manage pipelines, and maintain or exceed assigned quotas
- Create and execute strategic account plans to support long-term account health and expansion
- Establish and grow relationships at all levels, including executive and C-suite stakeholders
- Proactively prospect new customers through outbound efforts such as email outreach, cold calling, networking, and relationship referrals
- Identify and pursue new strategic customer opportunities aligned with New Age Logistics’ growth objectives
- Build a strong pipeline of prospective accounts and convert them into long-term partnerships
- Collaborate directly with the President of New Age Logistics on account strategy and business development initiatives
- Partner with internal teams (sales, operations, leadership) to deliver solutions that drive customer value
- Collaborate with leadership on pricing trends, market dynamics, and unique customer challenges
- Own the success of each engagement and ensure high levels of client satisfaction
- Monitor KPIs, volume trends, and account performance metrics
- Prepare monthly, quarterly, and annual reports, forecasts, and performance insights
- Communicate changes in volume, performance, and opportunities clearly to stakeholders
- Approximately 70–80% customer-facing (existing clients and prospects) 20–30% internal strategy, planning, and project management
Requirements
- High school diploma or equivalent
- 2-5+ years of 3PL/brokerage logistics sales and operations experience
- Experience managing clients
- Strong customer sales ability and management of key accounts
- 1-3 years of project management experience
- Experience using CRM software (i.e., Salesforce)
- Strong computer skills and technically savvy
- Strong proficiency with Microsoft Office with an emphasis in Excel
- High degree of accountability and persistence
- Strong sense of urgency
- Ability to remain calm under pressure
- Data analysis skills
- Team player
- Ability to efficiently pivot from one task to another throughout the day
- Eager to learn and open to different methods of execution
- Strong time-management and prioritization skills
- Effective negotiation skills
- Excellent communication skills
- Travel is required based on operational and customer needs
Benefits
- Individual Coverage Health Reimbursement Arrangement (ICHRA): employer-funded allowance for health insurance
- Dental and Vision Insurance
- Company Paid Life Insurance
- Company Paid Short Term Disability Insurance
- Company Paid Long Term Disability Insurance
- Hospital Indemnity Insurance
- Long-Term Care Insurance Program
- Supplemental Term Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Employee Assistance Program (EAP)
- Flexible Spending Account (FSA)
- Health Savings Account (HSA)
- 401K with up to 4% Employer Safe Harbor Matching
- Paid Vacation
- 8 Paid Holidays
- 1 Floating Holiday
- Identity & Fraud Protection
- Pet Insurance
- Employee referral bonus program ($500)
- Opportunity to work with good humans!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
3PL logisticsbrokerage logisticsproject managementdata analysiscustomer salesaccount managementpipeline managementstrategic account planningperformance metricsquota management
Soft Skills
customer relationship managementteam playertime managementnegotiationcommunicationaccountabilitypersistencecalm under pressureadaptabilityurgency