The Duke of Edinburgh's Award

Manager

• Support the Head of Safety and Safeguarding and senior leaders to strengthen operational safety across the DofE Network of delivery partners
• Lead the delivery of safety support—particularly for the Expedition section of the Programme—to Licensed Organisations, Approved Activity Providers and Operations Teams, providing expert technical advice
• Develop and implement safety strategies, incident management arrangements and reporting policies, ensuring a consistent, network-wide approach
• Ensure compliance with legal and regulatory requirements and help embed a robust safety culture across delivery partners
• Oversee incident reporting within CRM systems, ensuring appropriate referrals (including Serious Incident Reports and regulatory notifications), analysing data and using insights to inform training and practice
• Apply DofE frameworks such as the Expedition Responsibility Matrix, Due Diligence Risk Assessment, Annual Review and Action Plans to lead safety management across the Network
• Line-manage, develop and motivate the DofE Safety Officer, setting SMART objectives aligned to organisational strategy and supporting their professional growth
• Manage Safety Team budget expenditure in line with delegated authority
• Collaborate with Training and L&D teams to deliver high-quality, fit-for-purpose safety training for staff and volunteers
• Maintain up-to-date resources, case studies, scenario-based learning materials and safety communications
• Respond to safety queries, deliver briefings and ensure safe practice across the DofE Network
• Produce timely safety management information for senior stakeholders
• Track KPIs with the Data & Impact team to measure and report on safety outcomes
• Stay informed about safety developments, NGB guidance, youth sector trends and relevant government policy
• Represent the DofE externally on safety matters and liaise with key stakeholders

Senior Safety Manager

Business Analyst

• Build and maintain Power BI dashboards and reports that provide clear, actionable insight
• Work with stakeholders to understand reporting needs and deliver effective solutions
• Produce KPI and performance reports with trend analysis and commentary
• Carry out ad‑hoc analysis to support decision‑making and continuous improvement
• Use SQL to extract and prepare data from Dynamics 365 and other systems
• Support data quality, data governance, and improvements to CRM processes
• Help colleagues interpret data, run basic training, and promote self‑service reporting
• Contribute to data migration, system enhancements, and new reporting layers.

Senior Data & Insights Analyst

Operations

• Support the operational delivery and development of the Duke of Edinburgh’s Award (DofE)
• Manage a portfolio of Licensed Organisations (LOs)
• Work with licensed organisations to build their capacity
• Support their reach into more marginalised communities
• Ensure quality and compliance with the Award framework
• Role will be field-based, with work from home when not attending meetings

Operations Officer – 2-year Fixed Term Contract

• Help young people to build life-long belief in themselves
• Support them to take on their own challenges
• Manage relationships of partner organisations (Licensed Organisations – LOs)
• Ensure LOs offer quality and inclusive DofE programmes
• Identify and develop new relationships with educational and community organisations
• Undertake regular meetings, in person and virtually
• Engage with various stakeholders at different levels
• Work from home when not attending meetings

Operations Officer – Fixed term contract

• Manage a portfolio of Licensed Organisations
• Support them to deliver high‑quality DofE programmes
• Contributing to the delivery of DofE’s England business plan and long‑term strategy
• Provide training, guidance and regular contact for LO staff
• Create action plans, conduct reviews and monitor progress using online tools
• Increase participation among underrepresented young people
• Attend meetings and events (some early mornings/evenings; occasional weekends)
• Contribute to licensing, grant applications and project reporting
• Work collaboratively with colleagues across England and the UK