Delivery Manager – Target Operating Model Project

The Duke of Edinburgh's Award

Delivery Manager coordinating delivery across the Target Operating Model programme for the DofE. Leading project initiatives and improving operations in a non-profit organization.

Posted 5/28/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSenior💰 £40,210 - £47,306 per yearWebsite

About the role

Key responsibilities & impact

Lead the planning, coordination, and delivery of agreed project outputs/initiatives
Produce key project deliverables and undertake activity to validate these
Ensure actions remain on track, proactively identifying slippage and mobilising support where needed
Champion a solution‑focused, iterative approach to improvement work
Facilitate open communication, shared problem‑solving, and joint ownership of deliverables
Ensure each deliverable has a consistent approach and systematic process including setup, scoping, and prioritisation, delivery, testing, iteration, completion, evaluation, close‑out reporting
Liaison between wider COO Directorate and the TOM Leads Group
Work with the Senior Project Manager to prepare and deliver progress updates, risks, issues, and decisions required
Keeping TOM Project Leads regularly updated and informed of progress and any significant changes/challenges
Ensuring the use of all data and information is used in line with appropriate DofE policies including appropriate Use of IT Systems Policy
Ensure all initiatives and workstreams have been appropriately reviewed and approved by the TOM Leads group
Prioritise, plan and action work to deliver agreed outputs from TOM Project with Project Leads
Escalate items requiring out‑of‑scope decisions or resource impacts
Ensure any initiatives have an appropriate communication and training plan, drafting and liaising as appropriate
Monitor risks and issues, ensuring timely escalation where delivery timelines, scope, quality and other significant risks identified
Propose mitigation options and support decision‑making where appropriate
Coordinate final impact evaluation, gathering evidence of outcomes and benefits on workstreams as appropriate
Produce a summary report, outlining achievements, insights, and recommendations if there is need to further iteration or longer‑term improvements

Requirements

What you’ll need

Experience leading delivery or improvement initiatives
Strong organisational skills and ability to manage multiple priorities
Confident communicator with experience engaging senior stakeholders
Skilled in problem solving and using data to inform decisions
Experience managing risks, issues, and dependencies
Proactive, adaptable, and delivery-focused
Understanding of service design or process improvement (Desirable)
Experience in non-profit, education, or youth sectors (Desirable)

Benefits

Comp & perks

We offer excellent staff benefits including a generous pension contribution
an employee assistance programme
healthcare cash plan
volunteer leave
25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year
Buy additional annual leave
benefits discount website
death in service benefit 4 x salary
incapacity benefit
generous family leave
sick leave

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrisk managementdata analysisservice designprocess improvement

Soft Skills

organizational skillscommunicationproblem solvingadaptabilitystakeholder engagement