Credit Controller – FTC
The Crown Estate
contract
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Engaging with clients via phone, email, and mail to recover outstanding payments
- Resolving complex tenant queries and disputes in collaboration with property and finance teams
- Issuing invoices, statements, and reminder letters
- Supporting fund allocation and reconciliation of accounts
- Maintaining accurate records and reporting on aged debtors
- Updating databases and spreadsheets to track progress and activity
Requirements
- Proven experience in credit control or financial operations
- Excellent communication and relationship-building skills
- Great analytical and organisational abilities
- Confidence in managing conflict and resolving issues
- Proficiency in accounting systems and MS Office
- Experience in property services is a plus, but not essential
Benefits
- 28 days paid holiday
- Flexible working
- Market leading family policies
- Private healthcare
- Life and critical illness cover
- Shopping discounts in the West End
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit controlfinancial operationsaccounting systemsdata analysisrecord keepinginvoice issuancefund allocationaccount reconciliationdatabase managementspreadsheet proficiency
Soft skills
communication skillsrelationship-buildinganalytical abilitiesorganizational abilitiesconflict managementissue resolution