Manager – Residential Programs and Operations
The College of Education at The University of Texas at Austin
full-time
Posted on:
Location Type: Office
Location: Austin • Texas • United States
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Salary
💰 $63,500 per year
About the role
- Streamline and manage departmental processes to ensure consistency and efficiency across residential areas.
- Manage departmental resources and staff-facing documentation.
- Oversee administrative operations and logistical support for staff and residential programs.
- Collaborate with leadership to create procedures and operational goals.
- Promote operational excellence through clear communication, documentation, and staff training.
- Serve on departmental and divisional committees.
- Develop and monitor timelines for major operational projects.
- Lead assessment initiatives to measure student engagement, program effectiveness, and staff experience.
- Deliver training and coaching for staff on assessment, operational processes, and program implementation.
- Support the design, implementation, and continuous improvement of residential engagement initiatives.
- Research and recommend community-building strategies.
Requirements
- Bachelor’s degree
- At least 3 years of experience in supervisory/manager capacity
- Master’s degree in Higher Education, Student Affairs, Counseling, or related field (preferred)
- 6 or more years of professional experience in residence life, housing operations, or related functional areas (preferred)
- 3 or more years of experience supervising residence life, housing operations, or related staff (preferred)
- Experience working in program operations, residential operations, or with residential engagement models
- Experience leading assessment initiatives and presenting data-driven reports to leadership
- Experience with housing or assessment management systems, survey tools, and digital communication platforms
- Ability to manage multiple priorities, streamline systems, and use data to inform decisions
- Strong organizational, communication, and data storytelling skills
Benefits
- 100% employer-paid basic medical coverage
- Free Capital Metro bus rides
- Retirement contributions
- Paid vacation, sick time, and holidays
- Career growth & professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
supervisory experienceprogram operationsresidential operationsassessment initiativesdata-driven reportingcommunity-building strategiesoperational processesstaff trainingproject managementprocess improvement
Soft Skills
organizational skillscommunication skillsdata storytellingcollaborationleadershipcoachingefficiencyproblem-solvingprioritizationtraining
Certifications
Bachelor's degreeMaster's degree in Higher EducationMaster's degree in Student AffairsMaster's degree in Counseling