The College Board

Director, Digital Product Initiatives

The College Board

full-time

Posted on:

Location Type: Hybrid

Location: United States

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Salary

💰 $80,000 - $130,000 per year

Job Level

Lead

About the role

  • Partner with the VP and leadership team to set and track annual and quarterly objectives and cross-functional initiatives that align with College Board’s digital strategy
  • Drive planning and execution for initiatives across the Digital Product department, ensuring priorities, milestones, and deliverables are aligned and clearly communicated
  • Develop mechanisms for documentation, reporting, and information-sharing that improve transparency, decision-making, and follow-through
  • Track progress against departmental goals and proactively identify dependencies, bottlenecks, and risks
  • Create and maintain a centralized hub for team and product information to support efficient collaboration and onboarding
  • Track and manage departmental headcount and staffing needs, maintaining visibility into recruiting status and future resource needs
  • Identify and implement tools and systems that streamline workflows and strengthen the department’s operational maturity
  • Support the VP in driving consistent communications, meetings, and decision-making rhythms across the department
  • Build and optimize structures that ensure leadership meetings are consistent, productive, and foster alignment and clarity
  • Prepare materials and updates for department and cross-divisional meetings, including leadership meetings, planning sessions, and retrospectives
  • Build and maintain shared documentation, dashboards, and reporting tools that provide visibility into department initiatives and performance
  • Continuously improve communication channels and practices, ensuring information flows efficiently and decisions translate into timely action
  • Ensure seamless coordination between Digital Product and key partners across Technology, Security, Legal, Operations, and Program teams
  • Organize in-person and remote meetings, initiatives, and retrospectives that reinforce connection, clarity, and team performance
  • Serve as the liaison with Talent for department-wide programs such as performance management, goal setting, and engagement planning
  • Lead an engagement planning committee that designs and implements initiatives to help teams thrive, build connection, and perform at their highest potential
  • Translate insights from engagement and listening sessions into targeted actions that improve collaboration, inclusion, and team performance

Requirements

  • 5+ years of experience in operations, business management, or project management roles
  • Demonstrated success building systems and processes that improve clarity, communication, and accountability across complex teams
  • Recognized for turning ideas into action and delivering results through clarity, organization, and persistence
  • Highly organized and execution-focused, with a proven ability to build structure and drive initiatives to completion
  • Analytical and data-driven, using metrics to assess performance, guide decisions, and refine strategies
  • Strong written and verbal communication skills, with the ability to influence across levels and disciplines
  • Ability to build trust, influence stakeholders, and motivate cross-functional teams
  • Comfortable operating in a dynamic environment; adaptable, resourceful, and energized by solving complex problems
  • The ability to travel 3 -5 times a year to College Board offices or on behalf of College Board business
Benefits
  • Annual bonuses and opportunities for merit-based raises and promotions
  • A mission-driven workplace where your impact matters
  • A team that invests in your development and success
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementbusiness managementproject managementdata analysisperformance metricssystem buildingprocess improvementdocumentationreportingworkflow optimization
Soft Skills
communicationorganizationinfluencetrust buildingadaptabilityproblem solvingteam performanceleadershipcollaborationpersistence