The Citation Group

Salesforce Developer

• Develop and configure Salesforce solutions across Service Cloud, Field Service Lightning, Sales Cloud, Pardot, CPQ, Experience Cloud, and FinancialForce
• Work closely with product owners and senior stakeholders to deliver the agreed roadmap
• Collaborate with onshore and offshore project managers, architects, business analysts, admins, developers, and testers
• Work across multi-scrum teams using a mature CI/CD pipeline and test automation coverage
• Contribute to projects involving billing, finance, sales, pricing, and field service
• Deliver end-to-end configuration and change management when system improvements are implemented
• Apply Salesforce best practices for solution use and data entry/management
• Follow and challenge architectural principles where appropriate

AI Engineer

• Write production-quality code every day across the full stack, covering backend, front-end, and the infrastructure that supports it.
• Take ownership of features and workstreams from design through to deployment, delivering working software in shippable increments.
• Contribute to technical design and architecture discussions, bringing well-reasoned input and a practical perspective.
• Run technical spikes and proofs-of-concept to explore approaches and reduce uncertainty before committing to a direction.
• Manage your own technical debt responsibly, keeping the codebase in a state you are proud of.
• Play an active part in the decomposition of shared services into team-owned components, taking on defined pieces of that work and delivering them with care.
• Support the move to CI/CD by contributing to pipeline work, writing automated tests, and adopting trunk-based development as the default way of working.
• Build with observability in mind from the start, covering instrumentation, logging, and monitoring so that your team can see what their systems are doing in production.
• Contribute to the team's growing DevOps capability, taking on operational responsibility for the systems you build.
• Write clean, testable, secure code and hold that standard consistently, not just when it is convenient.
• Practise test-driven development and contribute to a culture where good testing is the norm, using AI to generate scaffolding and explore edge cases as part of that workflow.
• Participate actively in code review, giving and receiving feedback that improves the work and raises the bar for the whole team.
• Apply secure coding practices as a matter of course: dependency management, threat awareness, and security testing.
• Use AI natively in your engineering work, as part of how you think through problems, generate and review code, and build and test solutions.
• Contribute to AI-powered workflows that improve the team's delivery capability, whether that is in automation, testing, code generation, or observability.
• Engage actively with the team's AI agents and tooling, helping to refine and improve them as your understanding of what works deepens.
• Bring a critical eye to AI-generated output, verifying quality and maintaining the standards you would apply to anything else you ship.
• Work closely with your Tech Lead and teammates through pairing, mob programming, and shared problem-solving.
• Support less experienced engineers where you can, sharing knowledge through code review, pairing, and day-to-day conversation.
• Contribute to planning, refinement, stand-ups, reviews, and retrospectives as an engaged and thoughtful team member.
• Take an active interest in your own development, staying current with the technologies and practices the team uses and bringing new ideas back to the team.

Salesforce Developer

AI-Native Software Engineer