Support Middle Market Client Manager’s strategic selling approach that best demonstrates Cigna Healthcare's value
Develop/Maintain a ‘Trusted Partner’ relationship with Client Managers
Fully understands client needs, develops and executes (in conjunction with internal partners) on actions that addresses the client issues
Maintain in-depth knowledge of Cigna products/solutions/services across all product lines (Dental, Behavioral, Pharmacy, Medical, Clinical, and Wellness & Incentives)
Effectively leverage Expert Advisors (e.g. Client Service Executive, Implementation Manager, Strategic Wellbeing Advisors and others) to deliver on client expectations
Ensure all communications are clear/concise and delivered in a timely and consistent manner aligning with Cigna's strategy and value proposition – may require broad organizational collaboration, influence, and escalation
Requirements
Bachelor’s degree, preferred.
Experience in health-related industry required
Knowledge of Cigna funding options, benefits structure, and platforms are preferred.
Ability to manage through systems and influence both external clients/brokers and internal matrix partners.
Strong Word, Excel, PowerPoint, SharePoint, Outlook skills required.
Strong oral and written communication skills required.
Strong presentation skills required.
Demonstrated planning/organizational skills; ability to plan for both the long and short term; ability to work on many issues at once and to prioritize work required.
Benefits
several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k) with company match
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.