The Cigna Group

Contract Manager

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Illinois • United States

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Salary

💰 $99,200 - $165,400 per year

About the role

  • Lead the team responsible for processing credits and rebills.
  • Ensure credits and rebills are processed accurately and in a timely manner.
  • Define KPIs and create reporting to actively measure team performance and success.
  • Develop a team of problem solvers by identifying root causes and creating action plans to prevent future issues.
  • Identify and define proactive processes and reporting.
  • Review policies and procedures and update them to reflect business needs.
  • Build collaborative relationships with sales, customer service, finance, accounting, and pharma account management leadership teams.
  • Collaborate with SAP and technology teams to build and improve system processes and workflows.
  • Ensure compliance with SOX and Company internal controls and provide feedback and suggest updates to internal controls narratives.
  • Provide ongoing coaching, training, and guidance to support employee performance and career growth.
  • Act as a change advocate by developing and implementing project initiatives that support customer and business goals while maintaining high employee satisfaction.
  • Complete special projects as identified.

Requirements

  • Minimum of 6 years of professional experience, with demonstrated advancement in scope or responsibility.
  • Experience leading others.
  • Demonstrated leadership skills.
  • Performance management experience.
  • Experience building relationships with internal customers.
  • Strong verbal and written communication skills, with the ability to interact professionally with diverse groups.
  • Strong data analytics and problem-solving skills.
  • Previous contract pricing and membership or pricing services experience.
  • Proficiency in Microsoft products, including intermediate Microsoft Excel and PowerPoint.
  • Bachelor’s degree or equivalent business experience.
  • SAP experience.
Benefits
  • Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
  • Annual bonus plan
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsproblem-solvingperformance managementcontract pricingmembership servicesMicrosoft ExcelMicrosoft PowerPointSAP
Soft Skills
leadershiprelationship buildingcommunicationcoachingtrainingcollaborationchange advocacy
Certifications
Bachelor’s degree