The Cigna Group

Senior Program Management Analyst – RN

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $33 - $56 per hour

Job Level

About the role

  • Serve as the primary point of contact for assigned clinical programs and external partners.
  • Manage end-to-end program performance, health, and outcomes using defined metrics and service-level indicators.
  • Apply RN clinical expertise to support program design, education, issue resolution, and operational decision-making.
  • Act as escalation lead for complex or sensitive issues, facilitating resolution through professional and effective communication.
  • Research, analyze, and interpret data to identify trends, perform root-cause analysis, and drive process improvement initiatives.
  • Prepare and deliver presentations, reports, and program updates.
  • Collaborate across matrixed teams, serving as a change agent in a dynamic environment.
  • Ensure compliance with organizational policies, quality standards, and confidentiality requirements.

Requirements

  • Active Registered Nurse (RN) license in state of residence.
  • Bachelor’s degree in Nursing preferred.
  • 2+ years of experience in program management, clinical operations, specialty pharmacy, or healthcare program support.
  • Experience working with pharmaceutical manufacturers, HUB services, or healthcare partners preferred.
  • Demonstrated experience managing escalations and complex stakeholder interactions.
Benefits
  • Medical
  • Vision
  • Dental
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementclinical operationsdata analysisroot-cause analysisprocess improvementpresentation skillsreport writing
Soft Skills
communicationproblem-solvingcollaborationstakeholder managementchange management
Certifications
Registered Nurse (RN) license