340B Account Manager
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $75,200 - $125,300 per year
About the role
- Own and elevate relationships with a portfolio of strategic accounts
- Guide clients in optimizing split‑billing and contract pharmacy programs
- Develop and execute account‑specific strategies
- Analyze program results and deliver clear insights and recommendations
- Proactively identify, escalate, and resolve data anomalies
- Lead structured business reviews and ongoing communications
- Serve as the program training expert
- Document client activity, projects, and outcomes using Salesforce
- Support special initiatives and strategic projects
Requirements
- Minimum 6 years of experience in account management, technical support, or SaaS client‑facing roles
- Demonstrated expertise analyzing data and troubleshooting complex client issues
- Strong verbal and written communication skills
- Proficiency with Microsoft Office tools, especially Excel
- Experience using CRM platforms, preferably Salesforce
- Ability to manage multiple accounts and shifting priorities
- Strong customer focus with a proactive, problem‑solving mindset
- Bachelor’s degree in Business or a related field (preferred, not required)
Benefits
- Health insurance
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysistroubleshootingaccount managementsplit-billing optimizationcontract pharmacy programsprogram strategy developmentdata anomaly resolution
Soft Skills
communication skillscustomer focusproblem-solving mindsetrelationship managementorganizational skills