Director, Clinical Program and Operations Management – VBC, Network, Provider Experience
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Bloomfield • Connecticut • Florida • United States
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Job Level
About the role
- Lead clinical execution for enterprise Value-Based Care (VBC), Network, and Provider Experience.
- Translate clinical strategy into operating models, messaging, and scalable delivery.
- Own governance and performance management, support operating model execution.
- Manage risks, dependencies, and communicate impact and trade-offs clearly.
- Establish decision rights and escalation paths across matrix partners.
- Drive delivery across markets; manage risks, dependencies, and value realization.
Requirements
- 10+ years leading programs, portfolios, or operations in payer, provider, or integrated delivery settings.
- Value-based care expertise, including provider contracting and network strategy.
- Advanced degree and/or clinical background; consulting experience a plus.
- Experience building program management operating models and delivering complex initiatives from pilot through scale in matrixed environments.
- Strong analytical and critical-thinking skills; translate data into decisions, strategy, and KPI governance.
Benefits
- Health insurance
- Bonuses
- Professional development opportunities
- Flexible work arrangements
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program managementoperating modelsperformance managementrisk managementdata analysisKPI governanceprovider contractingnetwork strategyvalue realizationclinical strategy
Soft Skills
leadershipcommunicationanalytical skillscritical-thinkingdecision-makingstrategic thinkingcollaborationproblem-solvingstakeholder managementescalation management
Certifications
advanced degreeclinical background