The Cigna Group

Americas Clinical Site Lead – Cigna International Health

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $94,700 - $157,900 per year

Job Level

Senior

About the role

  • Direct line management of on-site clinical staff
  • Directly lead, coach, and support a team of medical advisors and case managers
  • Ensure staff engagement and professional development at site level
  • Provide day-to-day oversight of all clinical activities at the site
  • Ensure seamless coordination with Management Support, Market Facing, and Program Enablement teams
  • Implement quality improvement actions at local level
  • Drive initiatives that enhance the experience of insured members and healthcare providers
  • Act as the escalation point for complex or high-impact clinical situations
  • Foster a strong, agile team culture with a focus on customer-centric outcomes
  • Contribute to the identification of operational risks and local process gaps

Requirements

  • Bachelor's Degree in Healthcare/Health Services Administration, Nursing, Public Health, Allied Health, or a related field
  • Strong experience in team management or coordination & 3+ years prior leadership experience in clinical operations or healthcare services
  • Demonstrated international or multicultural working experience, ideally with global health service models supporting expatriate or internationally mobile populations
  • Fluent in English; a second global language or local language is preferred
  • Operational mindset with problem-solving capabilities
  • Demonstrated success in managing multidisciplinary teams
Benefits
  • Medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical operationshealthcare servicesteam managementcase managementquality improvementoperational risk managementproblem-solving
Soft Skills
leadershipcoachingstaff engagementcustomer-centric outcomesteam culturemulticultural experience
Certifications
Bachelor's Degree in Healthcare AdministrationBachelor's Degree in NursingBachelor's Degree in Public HealthBachelor's Degree in Allied Health