Associate Account Manager
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Alabama • Alaska • United States
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Salary
💰 $64,100 - $106,900 per year
About the role
- Provide support to the Account team of assigned clients
- Manage day-to-day client requests
- Assist the Account Management team by providing client-facing support
- Maintain ownership for assigned service/operational deliverables
- Assist with monitoring and identifying service trends
- Handle billing and rebates research
- Drive implementation and setup of products and programs
- Work on Ad-hoc Projects
Requirements
- Bachelor’s degree or 2+ years of customer facing experience
- Knowledge of the healthcare, Workers' Compensation and PBM industries preferred
- Experience working with cross-functional teams/departments to research and resolve issues
- Strong PC skills including Microsoft Office products, e-mail and the Internet
- Excellent verbal and written communication and presentation skills
- Strong analytical and problem solving skills
- Ability to work cross-functionally to proactively communicate and to resolve issues with the highest sense of urgency
- High level of organization and time management & ability to plan for and adapt to a changing environment
- Must be able to travel anticipated up to 20%
Benefits
- Comprehensive range of health-related benefits including medical, vision, dental
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Annual bonus plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer facing experienceanalytical skillsproblem solving skillstime managementorganizational skills
Soft Skills
verbal communicationwritten communicationpresentation skillscross-functional collaborationproactive communication
Certifications
Bachelor's degree