Telepharmacy Support Specialist, Supervisor
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $51,600 - $86,000 per year
About the role
- Oversee daily Support staff workflow and performance
- Create and manage monthly schedules; coordinate sick/vacation coverage
- Serve as liaison between TSS staff and TSS Manager
- Support training for new hires and existing staff
- Communicate team needs, updates, and company initiatives
- Assist with on‑call rotation and obtain multi‑state licenses as needed
- Provide flexible availability, including emergency support
Requirements
- National Pharmacy Technician Certification + at least one active state license Level II or higher
- Ability to work 2nd/3rd shifts
- Strong communication, organization, and independent work skills
- Proficiency with Google Workspace or similar tools
- Knowledge of HIPAA and company policies
- Preferred: MTM certification, ASHP membership, experience in med rec, tech order entry, or PIS queue monitoring.
Benefits
- medical, vision, dental, and well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
National Pharmacy Technician Certificationmulti-state licensesmed rectech order entryPIS queue monitoring
Soft Skills
communicationorganizationindependent work
Certifications
MTM certificationASHP membership