The Cigna Group

Pharmacy Account Management Director – East Region

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Maryland • North Carolina • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $167,300 - $278,800 per year

Job Level

Lead

About the role

  • Own and execute regional pharmacy growth, retention, and margin strategies aligned to P&L goals
  • Lead, coach, and develop a team of client-facing pharmacy subject matter experts
  • Drive client retention through competitive pricing strategies and consultative partnerships
  • Expand pharmacy carve-in adoption for middle-market clients using external PBMs
  • Partner with medical sales teams to identify upsell opportunities that improve affordability and health outcomes
  • Assess market dynamics and provide insights on product development and competitive strategy
  • Oversee service delivery, resolve escalations, and ensure a strong client experience
  • Build trusted advisor relationships with clients, brokers, and consultants
  • Communicate performance, risks, and opportunities to senior leadership

Requirements

  • 8+ years of client-facing experience within a PBM environment
  • Proven leadership experience managing large, cross-functional teams
  • Strong financial acumen with deep understanding of pharmacy pricing and utilization drivers
  • 3–5 years of healthcare strategy or business development experience
  • Ability to influence senior stakeholders and navigate complex organizations
  • Excellent communication, presentation, and negotiation skills
  • Bachelor’s degree required; PharmD, RPh, MBA, or Master’s degree preferred
Benefits
  • Medical
  • Vision
  • Dental
  • Well-being and behavioral health programs
  • 401(k)
  • Company paid life insurance
  • Tuition reimbursement
  • Minimum of 18 days of paid time off per year
  • Paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
pharmacy growth strategiesclient retention strategiescompetitive pricing strategiesproduct developmentmarket dynamics assessmentservice delivery oversightfinancial acumenhealthcare strategybusiness development
Soft Skills
leadershipcoachingcommunicationpresentationnegotiationrelationship buildinginfluencingproblem-solving
Certifications
PharmDRPhMBAMaster’s degree