Senior Account Representative – Inside Sales
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • United States
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Job Level
About the role
- Proactively manage and grow revenue and gross margin in your assigned territory through organic growth and acquisition of new accounts.
- Make outbound calls to clients to build and maintain relationships, identify new opportunities, and drive sales performance.
- Perform sales auditing, contract verification, and ensure compliance with all agreements and procedures.
- Serve as the first point of escalation for client concerns, providing timely and effective solutions to maintain client satisfaction.
- Handle credit/debit requests, manage product returns, and oversee account eligibility for Class of Trade (COT).
- Identify and analyze cause-and-effect trends and client needs, proactively addressing potential issues before they escalate.
- Represent the company at trade shows and client meetings, building rapport and promoting our specialty pharmacy solutions.
- Work closely with internal teams to ensure seamless contract execution and customer satisfaction.
Requirements
- Bachelor’s degree OR 3+ years of experience in specialty distribution sales preferred
- Comprehensive knowledge of specialty distribution, pharmaceuticals, and Group Purchasing Organizations (GPOs).
- Demonstrated success in sales, with a strong ability to meet and exceed revenue targets.
- Experience working autonomously in a results-driven environment.
- Highly proficient in Microsoft Office Suite, with advanced expertise in Excel.
- Knowledge of sales strategies and analytics to optimize performance.
Benefits
- Competitive salary with performance-based incentives
- Opportunity to work in a dynamic, high-growth industry
- Engage with leading clients and attend industry events to grow your professional network
- Collaborate with a supportive, innovative team passionate about making an impact
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales auditingcontract verificationcompliancesales strategiesanalyticsrevenue targetsorganic growthaccount managementclient relationship managementproblem-solving
Soft Skills
communicationrelationship buildingproactive managementautonomyresults-drivenclient satisfactionescalation managementanalytical thinkingteam collaborationcustomer service