The Cigna Group

Technical Training Lead Analyst, LMS Administrator

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $71,100 - $118,500 per year

Job Level

Senior

About the role

  • Assist in maintaining the learning management system (LMS) user audiences, assignments, and reporting
  • Perform multiple administrative functions in support of the organization-wide LMS training programs
  • Assist with LMS course assignments, reporting, auditing, and maintenance of course records within the LMS
  • Create and audit all specialty LMS assignment profiles, audiences, and learning activities
  • Upload, test, and deploy eLearning content into the LMS
  • Develop and analyze various LMS reports based on requester and data needs across multiple business areas
  • Provide basic troubleshooting and assistance related to the LMS and online training courses.

Requirements

  • High School Diploma or GED required, Bachelor’s Degree preferred
  • 2+ years’ experience of working knowledge within SAP SuccessFactors LMS required
  • Strong knowledge of LMS best practices and use of eLearning in pharmacy, healthcare or other highly regulated industry
  • Excellent verbal and written communication skills with the ability to assist with troubleshooting and analytical tasks
  • Ability to prioritize and manage multiple projects in a fast changing, evolving environment, while still managing the attention to detail
  • Capacity to learn new technology and then apply and interpret the knowledge quickly for end users
  • Ability to adhere to departmental quality practices and company compliance and audit standards.
Benefits
  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
LMS administrationeLearning content deploymentreporting and auditingdata analysistroubleshooting
Soft Skills
verbal communicationwritten communicationproject managementattention to detailanalytical skills
Certifications
High School DiplomaGEDBachelor’s Degree