The Cigna Group

Senior Account Management Advisor, Specialty Payer Sales - Integrated

The Cigna Group

full-time

Posted on:

Location Type: Remote

Location: Florida • Maryland • United States

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Job Level

Senior

About the role

  • Develop and execute strategic plans that support operational excellence, profitability, and account retention
  • Collaborate with Accredo partners to enhance customer and client experience through benefit, service, and relationship strategies
  • Maintain strong market and competitive knowledge; effectively communicate Accredo tools and services in specialty settings
  • Work closely with the Account Executive to drive retention, growth, and satisfaction strategies across products and operations
  • Support renewal activities, including RFP participation, service issue management, performance guarantees, and implementations
  • Build trusted‑advisor relationships with clients by proactively engaging in needs assessments and aligning solutions
  • Maintain deep understanding of Accredo products, services, benefit design, access, and outcomes reporting
  • Stay informed on Accredo operational performance and clearly communicate impacts to clients
  • Lead performance guarantee reporting, including analytics and client‑ready presentations
  • Develop and execute upsell and margin strategies to drive growth in target accounts
  • Apply foundational understanding of underwriting principles, contracting, and LOA processes
  • Leverage internal resources to deliver creative, cost‑balanced solutions that meet client needs
  • Represent Accredo in market events, QBRs, onsite meetings, and executive-level discussions

Requirements

  • 5+ years of experience in healthcare or managed care
  • Strong communication, negotiation, and influencing skills
  • Strategic mindset with the ability to partner with Account Executives to grow book of business
  • Strong planning and organizational skills with ability to prioritize short‑ and long‑term objectives
  • Demonstrated ability to build strong relationships and lead within a matrixed environment
  • Bachelor’s degree strongly preferred; advanced degree preferred
  • Experience in specialty pharmacy or PBM account management
  • Experience developing financial and strategic client-facing presentations
Benefits
  • medical, vision, dental, and well-being and behavioral health programs
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementfinancial presentationsstrategic planninganalyticsupsell strategiesunderwriting principlescontractingLOA processes
Soft Skills
communicationnegotiationinfluencingplanningorganizational skillsrelationship buildingleadershipstrategic mindset
Certifications
Bachelor’s degreeadvanced degree