Managing Director – Enterprise Organizational Enablement
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: St. Louis • Connecticut • Montana • United States
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Job Level
About the role
- Serve as a strategic advisor on organizational effectiveness, organizational design, culture, change readiness, and stakeholder engagement to senior HR Business Partners and executive leaders.
- Develop and execute integrated organizational development and change management strategies aligned with enterprise goals to drive business outcomes.
- Lead the design and implementation of complex OD interventions (e.g., organizational design, culture transformation, team effectiveness).
- Develop and execute comprehensive change strategies aligned with enterprise talent strategy priorities and critical business initiatives, working with key partners to manage decision-making, risk mitigation, and project delivery accordingly.
- Assess and manage change saturation and readiness across the enterprise portfolio, elevating critical risks and mitigation strategies to senior leadership.
- Bolster and lead a high-performing internal consulting practice that partners with business and HR leaders to diagnose organizational needs, design tailored OD and change interventions and deliver measurable business outcomes.
- Coach and mentor team members to build expertise in needs assessment, systems thinking, consulting, and strategic thinking while supporting career growth and development.
- Define clear goals and performance metrics for the team, ensuring alignment with enterprise priorities and client needs.
- Establish a consulting center of excellence, promoting best practices, knowledge sharing, and continuous improvement across the team and with key matrix partners.
- Continue to refine existing OD methodologies and resources, aligning to current best practices and business needs.
- Establish and scale enterprise-wide change management methodologies and resources, in partnership with Leadership Development and Learning teams.
- Build internal OD and change capability across HR and business units through training, coaching, and knowledge-sharing.
- Facilitate executive team interventions and design sessions to address organizational health, engagement, and performance.
- Partner with executive sponsors, business leaders, and project teams to assess change impacts, drive alignment and readiness, and develop tailored change plans.
- Design and execute communication strategies that foster transparency, engagement, and alignment across all levels of the organization.
- Facilitate leadership alignment sessions, employee forums, and feedback loops to ensure inclusive and responsive change efforts.
- Partner with talent analytics to define KPIs and leverage advanced analytics, dashboards, and digital tools to monitor organizational health and change adoption.
- Use data-driven insights to refine OD and change strategies and ensure sustained outcomes.
- Conduct post-implementation reviews and lessons-learned sessions to inform future initiatives.
Requirements
- Advanced degree in Organizational Development, Industrial/Organizational Psychology, or related field
- 10+ years of progressive Human Resources leadership experience, including significant experience in OD, change management and transformation
- Demonstrated ability to build and lead high-performing consulting teams
- Experience in both change management and OD within large, complex, matrixed organizations
- Deep expertise in OD theory and practice (e.g., systems thinking, group dynamics, culture transformation, leadership assessment) and leading OD interventions at-scale.
- Proven success in leading enterprise-wide, large-scale, complex change initiatives in a global, matrixed organization is required.
- Certification in OD (e.g., organizational design, team effectiveness tools), change management methodologies (e.g., PROSCI, ADKAR, Kotter) highly desirable.
- Strong business acumen, strategic thinking, and stakeholder management skills.
Benefits
- Health insurance
- Paid time off
- Flexible work arrangements
- Professional development opportunities
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
organizational developmentchange managementOD interventionsneeds assessmentsystems thinkinggroup dynamicsculture transformationleadership assessmentdata-driven insightsKPI definition
Soft skills
strategic thinkingstakeholder managementcoachingmentoringteam leadershipcommunicationconsultingproject deliveryrisk mitigationorganizational effectiveness
Certifications
organizational design certificationteam effectiveness tools certificationPROSCI certificationADKAR certificationKotter certification