Account Manager
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $62,700 - $104,500 per year
Job Level
Mid-LevelSenior
About the role
- Develop and maintain strategic relationships with assigned pharmacy accounts to maximize 340B program success.
- Serve as a trusted advisor by analyzing program performance and providing actionable insights.
- Lead business reviews and training sessions to ensure clients achieve measurable results.
- Collaborate across teams to resolve data anomalies and implement process improvements.
- Monitor key metrics and proactively identify opportunities for growth and optimization.
- Champion Verity Solutions’ values through positive, solution-oriented interactions with stakeholders.
Requirements
- 3+ years of experience in customer support, technical support, or SaaS account management preferred.
- Proven ability to analyze data and communicate insights effectively.
- Strong verbal and written communication skills, including experience managing challenging conversations.
- Proficiency with Microsoft Office tools, especially Excel.
- Ability to manage multiple priorities in a fast-paced environment with a proactive mindset.
- Bachelor’s degree in Business or related field preferred.
- Experience in pharmacy operations or 340B program management preferred.
- Familiarity with SaaS platforms and continuous learning of new software features.
Benefits
- Several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisprogram performance analysisprocess improvementmetrics monitoringSaaS account managementpharmacy operations340B program managementMicrosoft Excelcustomer supporttechnical support
Soft skills
communication skillsverbal communicationwritten communicationproblem-solvingrelationship managementproactive mindsetorganizational skillscollaborationtraining and facilitationadaptability