Account Manager
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Washington • United States
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Salary
💰 $62,700 - $104,500 per year
About the role
- Develop and maintain strategic relationships with assigned pharmacy accounts to maximize 340B program success.
- Serve as a trusted advisor by analyzing program performance and providing actionable insights.
- Lead business reviews and training sessions to ensure clients achieve measurable results.
- Collaborate across teams to resolve data anomalies and implement process improvements.
- Monitor key metrics and proactively identify opportunities for growth and optimization.
- Champion Verity Solutions’ values through positive, solution-oriented interactions with stakeholders.
Requirements
- 3+ years of experience in customer support, technical support, or SaaS account management preferred.
- Proven ability to analyze data and communicate insights effectively.
- Strong verbal and written communication skills, including experience managing challenging conversations.
- Proficiency with Microsoft Office tools, especially Excel.
- Ability to manage multiple priorities in a fast-paced environment with a proactive mindset.
- Bachelor’s degree in Business or related field preferred.
- Experience in pharmacy operations or 340B program management preferred.
- Familiarity with SaaS platforms and continuous learning of new software features.
Benefits
- Several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
- 401(k)
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data analysisprogram performance analysisprocess improvementmetrics monitoringSaaS account managementpharmacy operations340B program managementMicrosoft Excelcustomer supporttechnical support
Soft Skills
communication skillsverbal communicationwritten communicationproblem-solvingrelationship managementproactive mindsetorganizational skillscollaborationtraining and facilitationadaptability