Director, Sales Operations
The Cigna Group
full-time
Posted on:
Location Type: Hybrid
Location: Lake Mary • Florida • 🇺🇸 United States
Visit company websiteJob Level
Lead
About the role
- The DSO provides strategic leadership and operational oversight across multiple disciplines within Sales Operations.
- This role ensures alignment between sales strategy and execution, driving efficiency, productivity, and revenue growth.
- Develop processes, implement systems, and manage performance metrics to optimize sales effectiveness.
- Partner with cross-functional teams to integrate sales strategies with enterprise objectives and lead initiatives that enhance operational excellence across all distribution channels.
- Establish KPIs and forecasting models to support revenue and productivity targets.
- Serve as a liaison between sales and enterprise functions to drive alignment.
Requirements
- Bachelor’s degree required; Master’s preferred.
- Minimum 10 years of relevant experience
- Strategic thinking and ability to influence at the executive level.
- Expertise in sales methodologies, CRM systems, and data analytics.
- Strong financial acumen for budgeting and forecasting.
- Proven experience in change management and cross-functional leadership.
Benefits
- Internet connection through a cable broadband or fiber optic service provider
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales methodologiesCRM systemsdata analyticsbudgetingforecastingperformance metricsKPI establishmentprocess developmentsystem implementationoperational excellence
Soft skills
strategic thinkinginfluencecross-functional leadershipchange managementcommunicationcollaborationproblem-solvingteam managementnegotiationadaptability