The Cigna Group

Vice President, Clinical Transformation – Quality

The Cigna Group

full-time

Posted on:

Location Type: Hybrid

Location: OakdalePennsylvaniaUnited States

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About the role

  • Lead clinical transformation strategies that advance care delivery and improve patient outcomes.
  • Identify and implement innovative practices that strengthen clinical quality, safety, and operational effectiveness.
  • Oversee quality improvement programs, including metric development, data analysis, benchmarking, and performance reporting.
  • Drive continuous improvement through evidence-based practices and cross-functional collaboration.
  • Ensure adherence to accreditation standards and regulatory requirements across all clinical operations.
  • Partner with legal, compliance, and risk teams to proactively address regulatory needs and support clinical integrity.
  • Provide strategic guidance to clinical leaders and interdisciplinary teams.
  • Foster a culture of accountability, collaboration, learning, and professional development.
  • Support growth and marketing teams by aligning clinical strategies with brand objectives and market initiatives.
  • Offer clinical insight for marketing content, service line development, and external engagements.
  • Represent the organization in industry forums, regulatory discussions, and community leadership initiatives.
  • Evaluate, recommend, and support emerging technologies that improve clinical workflows and digital health integration.
  • Review and enhance best practices in home infusion and specialty pharmacy to strengthen compliance and operational efficiency.
  • Contribute to policy and procedure development and ongoing refinement.
  • Provide problem resolution and ongoing oversight that supports partner relations and experience.
  • Guide system selection, configuration, and optimization for pharmacy information systems.
  • Lead process improvement initiatives that elevate service quality and operational excellence.
  • Educate and mentor PharmD students, PGY1 residents, and clinical staff as needed.

Requirements

  • B.S. or PharmD degree from an accredited School of Pharmacy.
  • Minimum 10 years of pharmacy experience.
  • Proven experience leading clinical transformation initiatives and interdisciplinary teams.
  • Experience working within complex health systems or integrated care networks.
  • Compliance certification or residency training.
Benefits
  • Health insurance
  • 401(k) matching
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
clinical transformationquality improvementdata analysisbenchmarkingperformance reportingevidence-based practicesclinical workflowsdigital health integrationpolicy developmentpharmacy information systems
Soft Skills
leadershipcollaborationaccountabilityproblem resolutionmentoringstrategic guidanceinterdisciplinary teamworkcommunicationprofessional developmentcommunity leadership
Certifications
compliance certification