Counselor – Telehealth
Spero Health
Licensed Telephonic Counselor
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $65,600 - $109,400 per year
Job Level
Mid-LevelSenior
About the role
- Provide participants with confidential, non-medical counseling services
- Assess the participant’s immediate risk and biopsychosocial needs
- Provide appropriate referrals for resources and treatment
- Use clinical expertise, professional judgment and best practices
- Execute duty to warn/mandated reporting processes
- Partner with peers and leaders promoting and embracing a culture of change; supporting all parties through the change process
- Demonstrate the ability to be agile and flexible in work process
- Deliver excellent clinical judgment and interpersonal communication skills
- Understand confidentiality and privacy regulations
- Demonstrate excellent verbal and written communication
- Display knowledge and understanding of the military lifestyle and culture while maintaining the highest degree of sensitivity, compassion and respect for Service Members and their families
- Take non-medical counseling calls in the moment, as well as through scheduled appointments
- Provide sessions telephonically, via video or secure chat
- Work on a queue in a 24/7 staffed team supporting schedules of military members around the world
Requirements
- Must be a U.S. Citizen
- Master’s degree or PhD from an accredited graduate program in a mental health related field such as social work, psychology, marriage/family therapy, or counseling
- Current, valid, unrestricted counseling license in Colorado that grants the authority to provide counseling services as an independent practitioner in their respective fields
- Multi-state licensure highly preferred
- Ability to meet the expectation to sit / apply for cross-licensure in additional state(s)
- Licensure costs will be fully covered by the company upon hire
- Minimum 4 years post masters clinical experience as a mental health and/or substance use clinician with demonstrated understanding of multiple therapeutic modalities, including brief therapy
- Knowledge and experience with Employee Assistance Programs (CEAP certification optional)
- Knowledge and experience in crisis management
- Solid understanding of Z-codes
- Proficient with multiple software and system applications
- Demonstrated ability to set priorities including, but not limited to time management and organizational skills
- Ability to manage own caseload and coordinate all assigned cases
- Understanding of military life and culture
- Demonstrated excellence with solution focused therapy
- Ability to work rotating shifts, weekends and holiday time
- Internet connection via cable broadband or fiber optic with speeds of at least 10Mbps download/5Mbps upload
Benefits
- medical, vision, dental, and well-being and behavioral health programs
- 401(k) with company match
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- continuing education program with funding and extra leave time
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
counselingcrisis managementtherapeutic modalitiessolution focused therapyZ-codesmental health assessmentnon-medical counselingreferral processesclinical judgmentbiopsychosocial needs assessment
Soft skills
interpersonal communicationagilityflexibilitytime managementorganizational skillssensitivitycompassionrespectability to set prioritiesability to manage caseload
Certifications
counseling licenseCEAP certification
