Logistics Analyst II
PingWind Inc. (SDVOSB)
ERPOracle
Provider Relations Associate Analyst
The Cigna Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $30 per hour
Job Level
JuniorMid-Level
About the role
- Act as a key liaison between EviCore’s contracted provider network and internal teams
- Serve as the first line of support for contracted providers and health plans
- Facilitate communication between providers, health plans, and internal departments
- Investigate and resolve operational issues related to claims, contracting, credentialing, eligibility, and complaints
- Ensure timely follow-up and resolution of provider concerns
- Deliver high-quality service and ensure providers fully understand resolution outcomes
- Navigate multiple internal platforms to access provider data, member information, authorizations, and claims
- Support special projects through research, analysis, and ongoing maintenance
Requirements
- Associate’s degree or equivalent work experience required
- Minimum of 2 years of experience in provider relations, client services, or healthcare operations
- Strong working knowledge of claims processes is required
- Proficiency in Microsoft Word and Excel (e.g., documentation, mail merges, data entry, spreadsheet creation)
- Experience with EMOS a plus
- Experience with ticketing or case management systems preferred
- Must be able to work a full-time schedule (40 hours/week) within operating hours of 7:00 AM – 7:00 PM EST
Benefits
- Comprehensive range of health-related benefits including medical, vision, and dental
- Well-being and behavioral health programs
- 401(k) with company match
- Company paid life insurance
- Tuition reimbursement
- Minimum of 18 days of paid time off per year
- Paid holidays
- Eligibility for annual bonus plan
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
claims processesdata entryspreadsheet creationdocumentationmail merges
Soft skills
communicationproblem-solvingcustomer serviceinterpersonal skillsorganizational skills
Certifications
Associate’s degree
