Fraud Analyst
Chowbus
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $80,000 per year
Job Level
Mid-LevelSenior
About the role
- Develop rules, risk models, and alerts based on transaction patterns, merchant behavior, and processor feedback.
- Exercise judgment in determining risk tolerance levels and recommending operational improvements to mitigate exposure.
- Lead the Implement and continuous enhancement of the company's fraud and risk management framework.
- Interpret data and make strategic recommendations to optimize transaction monitoring, payout processes, and overall fraud prevention procedures.
- Conduct complex investigations into suspicious activity, chargebacks, and irregular transaction patterns.
- Prepare analytical summarizes and recommendations for compliance and Finance leadership, advising on corrective actions or policy adjustments.
- Design and maintain fraud performance dashboards and risk reports tracking chargeback rates, declines, refund ratios, and other KPIs.
- Interpret data trends and provide actionable insights to management to inform business decisions.
- Evaluate, recommend, and support the implementation of advanced fraud detection tools and software systems.
- Collaborate with vendors and internal resources to ensure tools align with business objectives and compliance requirements.
- Partner with the Compliance, Product, and Finance team to ensure fraud controls align with overall business goals.
- Exercise discretion in resolving escalated issues with processors and merchants.
Requirements
- 3+ years of experience in fraud analysis, financial risk management, or payment processing, preferably in SaaS, fintech, or e-commerce industries.
- 1+ years of relevant fraud investigation experience highly preferred.
- Education: Bachelor's degree in Finance, Economics, Data Analytics, Business Administration or a related field preferred.
- Hands-on experience with Stripe Radar, Adyen Score, or comparable fraud tools is preferred
Benefits
- Medical, dental, and vision insurance
- 401(k)
- 100% employer-paid Short-Term Disability (STD)
- 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
- 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
- Company holidays
- Birthday off
- Paid Parental Leave
- Flexible Paid Time Off (PTO)
- Employee Assistance Program (EAP)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
fraud analysisfinancial risk managementpayment processingdata analyticstransaction monitoringrisk modelingchargeback investigationKPI trackingstrategic recommendationsoperational improvements
Soft skills
judgmentcollaborationdiscretioncommunicationleadershipanalytical thinkingproblem-solvingdecision-makingadvisinginterpersonal skills