This role partners with the sales team and requires travel to client offices based on location.
Stays current with healthcare industry trends and maintains a working knowledge of Cigna business segment strategies, clinical programs, services and operational processes necessary to educate and provide consultative clinical insights to Sales , Clients, Brokers and other key stakeholders.
Fosters deep collaborative relationships with Sales , Sales Operations , Clients and Brokers, championing Cigna's differentiated clinical value proposition.
Supports achievement of business growth targets including prospective review, request for proposal, finalist meeting and new client onboarding.
Supports achievement of business persistence targets including medical cost driver analysis and action, complex case review, referral and engagement, account renewal consultation and recommendations to positively impact medical cost trend, healthcare quality and outcomes.
Collaborates and aligns across business units, working closely with sales , clinical product and program teams, marketing, data and analytics, clinical operations , health engagement, Evernorth Workplace Care and others, to design and deliver innovative client and market specific solutions.
Participates in cross-functional projects at the local or national level, implementing actions that improve organizational or enterprise effectiveness and affordability.
In conjunction with Sales , Health Engagement and others, facilitates Client and/or Broker external engagements (health forums, community and worksite events, educational presentations , corporate tours, other) promoting Cigna's integrated value proposition.
Responds to and facilitates resolution to escalated case inquiries, benefit and coverage explanations and non-standard client benefit requests.
Requirements
Active and unrestricted nursing license in your state of residence required
Bachelor’s degree is required
Advanced Degree is preferred
Minimum of three (3) years of clinical practice experience
Proven industry experience in a Health Sector related field (Health Insurance; Healthcare Professional and/or Delivery System Entities or Allied Health Industry, Pharmaceutical Sales , Medical Sales a plus)
Strong Leadership, Organizational, Critical Thinking and Execution skills
Broad-based thinker with a solid understanding of overall approach to population health for employers
Works effectively in a matrixed environment
Proven ability to foster, influence and maintain collaborative successful relations with internal and external stakeholders.
Excellent oral and written communication skills.
Proficient in multiple forum presentations internally and externally
Skilled in using Microsoft and Technology/Software applications
Benefits
starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
401(k) with company match
company paid life insurance
tuition reimbursement
a minimum of 18 days of paid time off per year
paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
clinical practice experiencepopulation healthmedical cost driver analysiscomplex case reviewhealthcare qualityhealthcare outcomesconsultative clinical insightsrequest for proposalaccount renewal consultationhealth engagement