The Church of Jesus Christ of Latter-day Saints

Enrollment Counselor – Part-Time, Student Employee

The Church of Jesus Christ of Latter-day Saints

part-time

Posted on:

Location Type: Hybrid

Location: Salt Lake City • Idaho • Utah • United States

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Salary

💰 $13 per hour

Job Level

Entry Level

About the role

  • Guide prospective students through the application process, ensuring clarity and accuracy at every stage.
  • Respond promptly and effectively to inquiries from prospective and enrolled students regarding program details, admissions requirements, and related matters.
  • Provide personalized support to enrolled students awaiting Mentor assignments, offering assistance and reassurance throughout the interim period.
  • Provide detailed documentation of interactions with students.
  • Utilize the Knowledge Base when providing information, ensuring accuracy and clarity.
  • Demonstrate strong written, verbal, and visual communication skills to convey information clearly and professionally.
  • Specialize in delivering timely and valuable assistance to students, ensuring their needs are met with efficiency and effectiveness.
  • Handle complex situations with domestic students, demonstrating empathy, patience, and expertise in navigating various scenarios.
  • Collaborate effectively with leaders to optimize the enrollment process and enhance the student experience.

Requirements

  • High School Diploma/GED or Equivalent or current enrollment in PathwayConnect
  • Current CES Student at one of the following institutions:
  • - BYU-Pathway Worldwide
  • - Ensign College
  • - BYU - Idaho
  • - Brigham Young University
  • - BYU-Hawaii (Living in Utah or Idaho)
  • Students on an F-1 or J-1 visa must currently be enrolled at Ensign College
  • Exceptional attention to detail and organizational skills.
  • Strong written, verbal, and visual communication abilities.
  • Ability to empathize and effectively address the needs of diverse student populations.
  • Proficiency in utilizing relevant software and systems to streamline processes and enhance productivity.
  • Ability to work both independently and collaboratively in a fast-paced environment.
  • Commitment to upholding the highest standards of professionalism and customer service.
  • Flexibility to adapt to changing priorities and evolving requirements.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
attention to detailorganizational skillswritten communicationverbal communicationvisual communicationempathycustomer servicecollaborationadaptabilityproblem-solving
Certifications
High School DiplomaGEDPathwayConnect enrollment