IT Product Management Intern, Full Time – 6 Months
The Church of Jesus Christ of Latter-day Saints
internship
Posted on:
Location Type: Hybrid
Location: Riverton • Utah • United States
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Job Level
Tech Stack
About the role
- Gather business requirements for technology solutions for global customers
- Work with project managers and engineers to make sure product specifications address the customer business requirements
- Manage metrics and craft executive reports
- Elicit customer requirements
- Assist team with marketing campaigns
- Respond to customer feedback
- Provide product support
- Provide end-user training when needed
- Initiate reports on product/service adoption rates
- Monitor support requests regarding needed product improvements
- Develop reports on product usage stats
- Assist in making recommendations when a product needs to be replaced, retired, or improved
- Work with state-of-the art tools to help develop enterprise solutions
- Mentor with highly experienced IT professionals
Requirements
- You should be currently enrolled or within one year of your graduation date from an accredited college or university
- Solid business presentation skills (articulates technical concepts clearly - visually and verbally)
- Technology background is desired for this internship.
- Excellent communication skills for interacting with and providing information to management levels will be needed.
- Project management experience is desired.
- Understanding of marketing concepts (experience/portfolio a plus)
- Familiarity with the following tools/technologies:
- o Microsoft SharePoint
- o ServiceNow
- o Endpoint Management
- o LucidChart
- o HTML
- o Microsoft PowerBI
- o Microsoft Power Automate
- o Artificial Intelligence
- Good technical and creative writing skills
- Strong analytical skills
- Experience with information management systems
- Experience in Windows environment and tools, especially Excel
- Strong influence skills are required.
Benefits
- Full time interns are eligible to enroll in a high deductible medical plan.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business requirements gatheringproject managementtechnical writinganalytical skillsinformation management systemsHTMLMicrosoft PowerBIMicrosoft Power AutomateEndpoint ManagementArtificial Intelligence
Soft Skills
business presentation skillscommunication skillsinfluence skillscustomer feedback responsementoringteam collaborationcreative writingcustomer supportreportingmarketing concepts understanding