Manager – Product Management, Welfare and Self-Reliance
The Church of Jesus Christ of Latter-day Saints
full-time
Posted on:
Location Type: Hybrid
Location: Salt Lake City • Utah • United States
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About the role
- Manage, coach, and mentor at least 3 product managers in managing life-cycle management of IT products.
- Resolve complex issues that escalate beyond the scope of the product managers responsibilities.
- Regularly manage the work of other employees (may include mixed workforce).
- Responsible, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of status of employees within their reporting line.
- Manage product awareness to extend the user base.
- Monitor product performance and user satisfaction.
- Manage product financial including total cost of ownership. Ensure adequate resources for maintaining the product.
- Manage the product road map of future enhancements and the ultimate retirement of the product.
- Research industry best practices.
- Identify product opportunities that meet customer needs.
- Define requirements.
- Explore product alternatives, analyze feasibility, define and plan the product.
- Participate with development teams that develop the product.
- Develop training and communication plans.
- Manage the communications and training plans associated with product introduction and rollout.
- Ensure smooth transition from development phase into operational phase.
Requirements
- Bachelor's degree in a business and/or technology discipline such as computer science or a related field.
- 6 years' experience industry track record.
- Experience developing business plans and requirements that shape the development and delivery of services to customers.
- Experience managing multiple employees.
- Ability to perform and lead others through complex customer research and analysis of diverse cultures.
- Experience managing product/services; managing relationships with vendors and other business partners.
- Ability to deal with cross-divisional, cross-departmental, cross-functional, and cross-cultural differences; and lead cross-functional and interdepartmental product or project teams.
- Ability to define and document work processes.
- Ability to lead a team of highly educated and skilled managers.
- Ability to develop product communication and marketing materials.
- Ability to write user stories.
- Ability to prepare succinct product presentation of leadership.
Benefits
- Must be a member of The Church of Jesus Christ of Latter-day Saints and currently temple worthy.
- Please note that this job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementlife-cycle managementbusiness plansrequirements definitionproduct performance monitoringfinancial managementproduct road map developmentuser story writingtraining plan developmentcustomer research analysis
Soft Skills
coachingmentoringleadershipcommunicationproblem-solvingcross-functional collaborationinterdepartmental teamworkcultural awarenessemployee managementprocess documentation
Certifications
Bachelor's degree