The Church of Jesus Christ of Latter-day Saints

Manager, In-Field Missionary Learning and Development

The Church of Jesus Christ of Latter-day Saints

full-time

Posted on:

Location Type: Hybrid

Location: Provo • Utah • United States

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About the role

  • Manage the work of other employees (may include mixed workforce). (50%)
  • Responsible, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of status of employees within their reporting line.
  • Execute guidelines and policies for supervisor, teacher, and specialist selection.
  • Conduct and oversee employee pre-service and in-service training.
  • Conduct observations and analyze reports to determine effectiveness and direction.
  • Counsel with Sr. Manager of Infield MLD in decisions regarding disciplinary actions on elevated issues.
  • Execute yearly training plan, as set forth by the Sr. Manager of Infield MLD.
  • Provide oversight, direction and support to the infield learning and development experience.
  • Ensure full and accurate implementation and connection of the approved MTC curriculum to the infield experience.
  • Provide direct training to teachers, and administrative staff on a regular basis.
  • Assist Sr. Manager of Infield MLD in carrying out assignments at the direction of the Missionary Department.
  • Ensure a high-fidelity implementation of Missionary Department strategy, including the following: new missionary learning and development experience, operational processes, metrics, technical training, scheduling, quality, and support issues.
  • Work closely with both CRD and Curriculum personnel to ensure applicability, relevance, and effectiveness of the infield experience, under the direction of the Sr. Manager of Infield MLD.
  • Continuously review current methodologies and explore new techniques and methods for better training through literature and membership in professional organizations.
  • Communicate and coordinate regularly with Director of Infield MLD regarding progress of missionaries.
  • Provide 24/7 support/direction to staff located across multiple MTCs around the world.
  • Apprise Sr. Manager of Infield MLD regarding infield learning and development needs in missions.
  • Ensure all operations follow Church policy and meet Missionary Department standards.
  • Resolve administrative and tactical concerns under the direction of the Sr. Manager of Infield Training.
  • Conduct training in annual and/or interim mission leader seminars as assigned.
  • Participate in pre-service training for new mission leaders as assigned.
  • Periodically participate in observations and training of infield mentors and coaches via teleconference in the Mexico, Brazil, England, Philippines, Peru, Colombia, New Zealand and Ghana MTCs.
  • Observe and train teachers and supervisors to ensure full and effective implementation of infield learning and development.
  • Serve as the budget steward for the annual infield new missionary learning and development budget.

Requirements

  • Bachelor’s degree in Instructional Psychology and Technology or a related field
  • 6 years of experience in 2 or more of the following (OR equivalent combination of both education and experience):
  • o Instructional design, development, and evaluation of training systems.
  • o Teaching and training.
  • o Multimedia, web development, and other learning technologies.
  • o Administrative experience including personnel management, budgeting, and strategic planning.
  • 2 years of supervisory experience.
  • Fluency in one or more languages.
  • Experience in linguistics and language instruction.
  • Excellent technical writing skills.
  • Excellent communication and presentation skills.
  • Excellent Interpersonal skills.
  • To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.
  • Master’s degree or Ph.D., preferred in Instructional Psychology and Technology or a related field
  • Formal project management training.
  • Experience in linguistics and language instruction.
  • Experience in audio/video production.
  • Experience in evaluation, testing, and research.
  • Familiarity with the current Technology Assisted Language Learning software.
  • Service as a full-time missionary.
Benefits
  • Employment in this position is at-will and initially fixed-term for up to two years, with the possibility of extending up to five years and potentially becoming permanent.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
instructional designtraining systems developmentmultimedia developmentweb developmentpersonnel managementbudgetingstrategic planningevaluationtestingresearch
Soft Skills
communication skillspresentation skillsinterpersonal skillstechnical writing skillssupervisory skillscounseling skillscoordination skillssupport skillsanalytical skillsproblem-solving skills
Certifications
Bachelor’s degree in Instructional Psychology and TechnologyMaster’s degree in Instructional Psychology and TechnologyPh.D. in Instructional Psychology and Technologyformal project management training