The Church of Jesus Christ of Latter-day Saints

Manager, In-Field Missionary Learning and Development

The Church of Jesus Christ of Latter-day Saints

full-time

Posted on:

Location Type: Hybrid

Location: Provo • Utah • United States

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About the role

  • Manage the work of other employees (may include mixed workforce). (50%)
  • Responsible, in partnership with HR, to hire or fire employees and recommends advancement, promotion or any other change of status of employees within their reporting line.
  • Execute guidelines and policies for supervisor, teacher, and specialist selection.
  • Conduct and oversee employee pre-service and in-service training.
  • Conduct observations and analyze reports to determine effectiveness and direction.
  • Counsel with Sr. Manager of Infield MLD in decisions regarding disciplinary actions on elevated issues.
  • Execute yearly training plan, as set forth by the Sr. Manager of Infield MLD.
  • Provide oversight, direction and support to the infield learning and development experience.
  • Ensure full and accurate implementation and connection of the approved MTC curriculum to the infield experience.
  • Provide direct training to teachers, and administrative staff on a regular basis.
  • Assist Sr. Manager of Infield MLD in carrying out assignments at the direction of the Missionary Department.
  • Ensure a high-fidelity implementation of Missionary Department strategy, including the following: new missionary learning and development experience, operational processes, metrics, technical training, scheduling, quality, and support issues.
  • Work closely with both CRD and Curriculum personnel to ensure applicability, relevance, and effectiveness of the infield experience, under the direction of the Sr. Manager of Infield MLD.
  • Continuously review current methodologies and explore new techniques and methods for better training through literature and membership in professional organizations.
  • Communicate and coordinate regularly with Director of Infield MLD regarding progress of missionaries.
  • Provide 24/7 support/direction to staff located across multiple MTCs around the world.
  • Apprise Sr. Manager of Infield MLD regarding infield learning and development needs in missions.
  • Ensure all operations follow Church policy and meet Missionary Department standards.
  • Resolve administrative and tactical concerns under the direction of the Sr. Manager of Infield Training.
  • Conduct training in annual and/or interim mission leader seminars as assigned.
  • Participate in pre-service training for new mission leaders as assigned.
  • Periodically participate in observations and training of infield mentors and coaches via teleconference in the Mexico, Brazil, England, Philippines, Peru, Colombia, New Zealand and Ghana MTCs.
  • Observe and train teachers and supervisors to ensure full and effective implementation of infield learning and development.
  • Serve as the budget steward for the annual infield new missionary learning and development budget.

Requirements

  • Bachelor’s degree in Instructional Psychology and Technology or a related field
  • 6 years of experience in 2 or more of the following (OR equivalent combination of both education and experience):
  • o Instructional design, development, and evaluation of training systems.
  • o Teaching and training.
  • o Multimedia, web development, and other learning technologies.
  • o Administrative experience including personnel management, budgeting, and strategic planning.
  • 2 years of supervisory experience.
  • Fluency in one or more languages.
  • Experience in linguistics and language instruction.
  • Excellent technical writing skills.
  • Excellent communication and presentation skills.
  • Excellent Interpersonal skills.
  • To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.
  • Master’s degree or Ph.D., preferred in Instructional Psychology and Technology or a related field
  • Formal project management training.
  • Experience in linguistics and language instruction.
  • Experience in audio/video production.
  • Experience in evaluation, testing, and research.
  • Familiarity with the current Technology Assisted Language Learning software.
  • Service as a full-time missionary.
Benefits
  • Employment in this position is at-will and initially fixed-term for up to two years, with the possibility of extending up to five years and potentially becoming permanent.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
instructional designtraining systems developmentmultimedia developmentweb developmentpersonnel managementbudgetingstrategic planningevaluationtestingresearch
Soft skills
communication skillspresentation skillsinterpersonal skillstechnical writing skillssupervisory skillscounseling skillscoordination skillssupport skillsanalytical skillsproblem-solving skills
Certifications
Bachelor’s degree in Instructional Psychology and TechnologyMaster’s degree in Instructional Psychology and TechnologyPh.D. in Instructional Psychology and Technologyformal project management training