The Cancer & Hematology Centers

Physician

• Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care
• Conduct outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls
• Use Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support strategic planning
• Document outreach activities in Salesforce
• Participate in performance reviews, key-metric analysis, and variance reporting
• Identify operational barriers or process issues affecting referral workflows and collaborate on solutions
• Serve as liaison between referring providers and internal teams to support communication and continuity of care coordination
• Support educational events or community-based programs involving clinical staff
• Collect and communicate market insights, emerging trends, and gaps in care access
• Collaborate with leadership, including the OneOncology team, on strategic goals and initiatives
• Participate in special projects and organizational initiatives
• Perform additional responsibilities as assigned

Physician Liaison

• Build and maintain positive, professional relationships with referring providers and their staff to support coordinated patient care
• Conduct outreach through peer-to-peer interactions, scheduled visits, follow-ups, email communication, and phone calls
• Use Salesforce and OneAnalytics to assess referral patterns, monitor patient volumes, and support territory planning
• Document outreach activities in Salesforce
• Participate in performance reviews, key metric analysis, and variance reporting
• Identify operational barriers or process issues affecting referral workflows and collaborate on solutions
• Liaise between referring providers and internal teams to support communication and continuity of care coordination
• Support educational events and community-based programs involving clinical staff
• Collect and communicate market insights, emerging trends, and gaps in care access
• Collaborate with leadership, including the OneOncology team, on strategic goals and initiatives
• Participate in special projects and organizational initiatives
• Perform additional responsibilities as assigned

Patient Access

• Serve as a liaison between CHC and referring provider offices regarding referrals and new patient appointments
• Coordinate provider schedules to ensure timely scheduling of new patients with the right specialists
• Verify patient demographic and insurance information and gather medical records to complete the intake process
• Answer and direct incoming calls, take accurate messages, and manage hospital consult requests
• Maintain medical records through scanning, filing, and organizing patient documentation
• Manage correspondence, mail, and medical records requests, including coordination with outside offices
• Collaborate with care team members to ensure a seamless, well-coordinated patient experience
• Support quality improvement efforts that make care more efficient and patient-friendly

Physician Liaison

Physician Liaison

Patient Access, Medical Office Associate