The Call Center Doctors

Field Manager

The Call Center Doctors

full-time

Posted on:

Location Type: Remote

Location: Remote • Montana • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Managing 4–6 field reps (routing, accountability, coaching)
  • Running morning huddles + daily scoreboard
  • Ensuring reps execute: company leads + door knocking
  • Quality control: photos, notes, paperwork, contingency uploads
  • No-show recovery + reschedule discipline
  • Keeping the team on standard: 15 roofs per rep in the first 30 days, expectation

Requirements

  • Proven leader in roofing
  • High standards, high urgency, zero excuses
  • Coachable, organized, and relentless on follow-up + proof
Benefits
  • Strong company culture (Christian principles)
  • Real authority + room to grow into Operations/GM
  • Company-provided leads flowing daily (you make sure they get converted)
  • Legal team support to fight claims for maximum payout

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
leadershipcoachingorganizationfollow-upaccountabilityquality controldisciplinehigh standardsurgencyrelentlessness