The Business Show US

Community Manager – Intern

The Business Show US

internship

Posted on:

Location Type: Remote

Location: California • New York • United States

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Job Level

Entry Level

About the role

  • Build and grow our streamers community
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image, and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals, and journalists
  • Stay up-to-date with digital technology trends

Requirements

  • Experience and knowledge of the live streaming industry and services (Twitch, YouTube Live, Facebook Gaming, etc.)
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series, and writing an email newsletter)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands-on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • A degree (or a student) in Marketing or a relevant field.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
social media managementcontent creationonline marketingcustomer engagement metricscommunity initiativesevent planning
Soft Skills
verbal communicationwriting skillsattention to detailmultitaskingrelationship building
Certifications
degree in Marketing