The Bancorp

VP Commercial Lending Systems – Products

The Bancorp

full-time

Posted on:

Location Type: Hybrid

Location: Morrisville • North Carolina • United States

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Job Level

Lead

About the role

  • Manages the day-to-day operations of all key systems across Commercial Lending.
  • Acts as a liaison for the department between the business line users, vendors, and internal departments across the bank.
  • Manages all required testing, updates, training, and support.
  • Receives system issue reports across all Commercial Lending systems from users and provides guidance and support.
  • Escalates issues to Bancorp IT team and/or Vendors for research and resolution.
  • Builds and maintains user roles within Commercial Lending systems to support key risk and SOX controls; reviews and approves all role changes for existing staff and assigns new staff the correct role following established Security procedures.
  • Conducts as needed meetings to discuss issues; system updates; new requests for functionality.
  • Completes testing on system updates; coordinates testing by other teams and collects results; reports testing results and monitors updates after installation.
  • Schedules, monitors, and maintains the end-of-day reporting across all required systems with assistance of administrative team.
  • Coordinates meetings with system users to collect detailed input for enhancements.
  • Meets on a regular basis with assigned vendors to discuss enhancements and interfaces; prioritize projects; and monitor progress for in-process projects.
  • Overseas all business line projects across Commercial Lending.
  • Assists in development of project requirements, sponsors, oversight, and implementation needs.
  • Works across business and any internal or external partners to support.
  • Assists with the development and oversight of all procedures across Commercial Lending.
  • Provides training support in conjunction with business line teams, as requested, for any adjustments or new procedures.
  • Maintains system-related policies, standards and protocols for existing products and services and completes annual procedure review.
  • Monitors all reporting across Commercial Lending and provides support for report issues.
  • Coordinates with outside vendors to manage contract provisions and any needed changes to existing vendor relationships.
  • Assists team where applicable with monthly, quarterly, or annual audit, SOX testing, and other Compliance related requirements including data collection needs.
  • Assists with maintaining location Disaster Recover Plans.
  • Serves as resource for month end financial reporting.
  • Provide support to Finance, Credit Risk, and other internal third parties to support daily operations.
  • Performs other duties as assigned.

Requirements

  • Undergraduate degree in a related field or an equivalent combination of training and experience.
  • 10 years of project management or operations experience, including reviewing contracts and general business communications, accounting and reporting requirements, systems maintenance.
  • Strong analytical, technical, and problem-solving skills.
  • Superior organizational and time management skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • A team player, able to work effectively in a team fostered, multi-tasking environment and able to lead a team to successful project completion.
  • Proficient in Microsoft Office suite, e.g., Excel, PowerPoint, Word, Outlook, and FIS.
  • Proficient in the technical and operational aspects of a Lease or Loan accounting system, such as LeaseWave, and related software programs, such as Vertex or PTMS.
  • Occasional travel (approximately once per quarter).
Benefits
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Applicant Tracking System Keywords

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Hard Skills & Tools
project managementoperations managementsystems maintenanceanalytical skillstechnical skillsproblem-solving skillsaccountingreportingtestingSOX compliance
Soft Skills
organizational skillstime managementverbal communicationwritten communicationinterpersonal communicationteam playerleadershipmulti-tasking