The Bancorp

Operations

• Provides operational support of client programs by managing departmental processes, ensuring adherence to compliance and regulatory requirements.
• Monitors transactional and compliance reports to detect parameter breaches, regulatory violations, or potential fraudulent activity.
• Conducts thorough account reviews and prepares Unusual Activity Reports (UARs) for the Financial Crimes Risk Management team, adhering to The Bancorp Bank’s established procedures.
• Reviews and resolves ACH-related inquiries including Letters of Indemnity (LOIs) and reclamations.
• Processes transactions which may involve the reversal of funds from consumer accounts and account closures, in compliance with regulatory guidelines and internal policies.
• Responds to check-related inquiries, including initiating stop payments and issuing replacement checks as needed.
• Collaborates regularly with the Financial Crimes Risk Management team to facilitate weekly closures of accounts listed on the Restricted Customer Database.
• Assists with a variety of daily, weekly, and monthly tasks to ensure seamless program execution.

Fintech Operations Specialist I

Analyst

• Plans, organizes, and completes regulatory monitoring and operational testing in accordance with the Bank’s approved Compliance Management System (CMS), departmental standards, and the schedule established by management.
• Performs testing of regulatory and operational processes; validates the root cause analysis of identified incidents and confirms the effectiveness of client corrective actions and remediation.
• Tracks, logs, and maintains complete workpapers and records of testing results, management responses, and Monitoring & Oversight actions.
• Collaborates with Compliance Advisory and the appropriate line of business to determine sufficient corrective actions to mitigate future risk.
• Prepares detailed summaries of identified findings for the Remediation Project Team and actively participate in client meetings to review and discuss testing outcomes and corrective action, including validation of remediation effectiveness.
• Produces final reports on testing results which are distributed to the Line of Business, Leadership, and Regulatory Agencies, upon request.
• Builds close working relationships with internal and external partners by responding promptly to questions, concerns, and remedial items; actively participates in internal meetings to review testing outcomes, root causes and action plans, if applicable.
• Prioritizes multiple assignments to meet quality expectations and timelines; escalates emerging risks, delays, or constraints proactively.
• Monitors regulatory changes, supervisory guidance, and industry trends; assesses potential operational impacts and recommends updates to policies, procedures, and controls to management.
• Performs other duties as assigned.

Monitoring and Oversight Analyst

Compliance

• Manages and administers the bank’s compliance risk management program in collaboration with the Compliance Officer.
• Keeps abreast of relevant consumer protection laws, regulations, and supervisory guidance applicable to the assigned business line.
• Informs management, clients and interested parties of new and modified compliance requirements.
• Trains internal and external clients on compliance requirements.
• Reviews and updates policies, procedures and disclosures as needed for adherence with applicable laws and regulations.
• Assists in the development of compliance-related policies and procedures.
• Assists in creating and maintaining company standards related to higher risk products, services, and practices.
• Ensures documentation and training materials are current to minimize risks.
• Performs compliance reviews and risk assessments on new programs and initiatives.
• Prepares and presents compliance reports and executive summaries of compliance activities including concerns, issue trends and patterns, etc.

VP Enterprise Compliance

Account Executive

• Develop sales plans for vehicle and equipment leasing products
• Build relationships with clients and prospects
• Negotiate and close sales with clients
• Attend conferences to network and prospect for new clients

AVP Account Executive, Leasing

Risk

• Tracks and processes third and fourth party relationships and partner due diligence documents.
• Gathers due diligence documentation and completes the risk assessments for assigned third and fourth party relationships.
• Drafts an initial risk assessment for new and existing third-party relationships.
• Analyzes new relationships and the impact of enhancements to existing relationships.
• Provides completed review packages to manager for further analysis and recommendations.
• Updates general risk and compliance tracking software and databases.

Third Party Risk Analyst I

• Completes Compliance Risk Assessments on third-party program managers and lines of business, including an evaluation of regulatory and operational control frameworks and identification of areas for improvements, in collaboration with the Director Enterprise Compliance
• Conducts Compliance Risk Assessments on third-party program managers and lines of business, including an assessment of applicable regulatory and operational requirements, evaluation of controls, and identification of areas of improvement, in accordance with the approved annual schedule
• Writes Risk Assessment reports summarizing the completed assessment, including scope, conclusions, and identified areas of improvement
• Presents Risk Assessment conclusions to internal and external parties with focus on identified areas of improvement, as necessary
• Assists with the creation of the annual Compliance Risk Assessment schedule
• Builds and maintains close working partnerships with internal and external stakeholders involved with the completion and issuance of Risk Assessments
• Participates in Compliance related meetings with management and others, as necessary
• Stays abreast of relevant consumer protection laws, regulations, and supervisory guidance applicable to the assigned business lines, including, but not limited to, consumer deposit and credit regulatory requirements (e.g., Regulation B, E, P, V, Z, CC, DD, UDAAP, E-SIGN, 1099 IRS rules, Military Lending Act, and Servicemembers Civil Relief Act)
• Assists with the management of Compliance related audits and examinations, including gathering relevant documentation, meeting with auditors/examiners to respond to questions, preparing management responses, and implementing actions recommended by auditors and examiners
• Performs other duties as assigned

AVP, Enterprise Compliance Risk Assessments

Backend Engineer

• Creates new Extraction, Transformation, and Loading (ETL) packages to achieve data integration between various source and destination systems including the Anti Money Laundering system Actimize.
• Tests and debugs code using departmental standards and protocols prior to elevation.
• Acts as a subject matter expert in the existing ETL packages used to load Actimize and makes recommendations and implement improvements to the packages.
• Reviews database design and code written by other database and application developers, identifies issues and discusses efficiencies to improve data integration code and/or controls.
• Troubleshoots ETL issues by evaluating ETL packages, source data, and destination systems.
• Develops, updates, and maintains ETL specifications and documentation used to develop data migration mappings and transformations.
• Develops close working relationships with project management and end users to understand issues and deliver accurate and efficient solutions.
• Serves as a mentor to less experienced database developers and provides advice and guidance on programming issues.
• Brainstorms solutions with the team and performs other duties as assigned.

AVP Database Developer III

• Monitors transactional and compliance reports to detect parameter breaches, regulatory violations, or potential fraudulent activity.
• Conducts thorough account reviews and prepares Unusual Activity Reports (UARs) for the Financial Crimes Risk Management team, adhering to The Bancorp Bank’s established procedures.
• Reviews and resolves ACH-related inquiries including Letters of Indemnity (LOIs) and reclamations.
• Processes transactions which may involve the reversal of funds from consumer accounts and account closures, in compliance with regulatory guidelines and internal policies.
• Ensures compliance with federal regulations by accurately processing Trace Requests, Death Notification Entries (DNEs), and Debit to Fed transactions received from the U.S. government.
• Manages the timely return of government funds in accordance with applicable guidelines.
• Handles client and cardholder requests to issue checks for remaining account balances.
• Appropriately debits funds using correct transaction codes and descriptions and closes accounts or cards in accordance with the cardholder agreement.
• Responds to check-related inquiries, including initiating stop payments and issuing replacement checks as needed.
• Collaborates regularly with the Financial Crimes Risk Management team to facilitate weekly closures of accounts listed on the Restricted Customer Database, ensuring proper handling and documentation in accordance with internal compliance procedures.
• Builds strong working relationships with Program Operations Managers to collaboratively address client issues and support operational problem-solving.
• Assists with a variety of daily, weekly, and monthly tasks to ensure seamless program execution.
• Reviews written statements of authorized debits to verify compliance with NACHA Operating Rules before processing client-initiated ACH return requests.
• Cultivates and maintains positive relationships with key clients, ensuring a high level of service and responsiveness to their needs.
• Reports department activities to the VP Network Operations Managers on a regular basis.
• Performs other duties as assigned.

• Manage strategic data modeling, forecasting, analysis, industry research, reporting and data infrastructure.
• Prepare business financial models, develop strategic planning scenarios and other relevant financial information to support business decision and strategic planning.
• Contribute to execution of department projects via data collection, research, analysis, and administrative support under guidance of subject matter experts.
• Gather information from a variety of sources; prepare analytic reports and summary presentations for management to support competitive benchmarking.
• Partner with the finance team to gather and prepare analysis and data for investor presentations, budgets, and other financial reporting needs.
• Provide early and ongoing identification of financial issues and recommend controls around performance.
• Meet with internal partners to discuss assumptions and concerns with data, including performance projections and best-/worst-case modeling.
• Participate in documenting department processes and procedures and share insights for enhancements and efficiencies.
• Support technical and analytical efforts to improve the quality, reliability, and usefulness of data.
• Present reports and findings to management; executive reports may include pricing, performance, and other risk, credit, and cost metrics.
• Perform other related duties as assigned.

Strategy Analyst

Business Intelligence Analyst

• Investigates and analyzes potential Anti-Money Laundering (AML) and fraudulent transactions and document findings up to and including filing out Suspicious Activity Reports (SARs) and escalating cases to the proper government enforcement authorities.
• Conducts financial forensic investigations on Anti-Money Laundering (AML) cases involving complex transaction patterns, including those derived from internal escalations, referrals from business lines, law enforcement requests, and department intelligence.
• Determines and pursues the best investigative approach for each unique case, ensuring material risk factors are addressed in compliance with AML department policies and regulatory expectations.
• Writes and prepares Suspicious Activity Reports (SAR), following established regulatory guidelines and time frames.
• Documents steps taken through the investigation escalation process through supporting research and data.
• Communicates findings, status, open issues, and other AML-related items to management regularly.
• Interfaces with internal and external partners to obtain information, as needed, on questionable transaction activity.
• Works closely with internal groups to ensure understanding of SAR and investigative requirements.
• Provides feedback, input, and suggestions on Know Your Customer (KYC) issues, acting as a subject matter expert on the operations and processes to streamline and improve function effectiveness.
• Performs other duties as assigned.

FCRM Investigations and Reporting Analyst I

Solutions Engineer

• Integrate third-party payment gateways, banking APIs, and financial services while ensuring secure, scalable, and efficient data exchanges.
• Manage RESTful & GraphQL APIs and implement authentication protocols (OAuth 2.0, JWT, API keys, etc.).
• Build middleware solutions to connect different financial service providers and develop developer-friendly SDKs (Python, Java, Node.js, etc.).
• Work with payment gateways, card processors, and ACH/wire transfer providers to optimize payments, settlements, and reconciliation processes.
• Ensure PCI-DSS, SOC 2, GDPR, and financial data compliance; collaborate with regulatory & compliance teams.
• Design high-availability systems with proper failover and redundancy and use observability tools.
• Maintain comprehensive API documentation using tools like Swagger/OpenAPI.
• Work with real-time ledgers to track transactions, balances, and settlements and build ETL pipelines for financial data processing and reporting.
• Support customer success & integration teams for API troubleshooting and collaborate with Product Managers and cross-functional teams to enhance platform connectivity.

VP Embedded Finance Integration Engineer

Data Engineer

• Acts as a lead developer and designer for the data warehouse team.
• Designs, develops, tests, and maintains applications and processes to parse, extract, transform, and load data from multiple data sources to the data warehouse.
• Develops ETL/ELT processes and models for parsing, extracting, and loading data.
• Documents, tests, and debugs data programs prior to implementation in the live production environment using standard testing and validation protocols.
• Groups and summarizes data to optimize performance for scheduled processes and end user reporting.
• Develops, maintains, and supports the data warehouse data structures and ETL/ELT processes.
• Develops complex data feeds and reports for external and internal clients as requested.
• Questions users to determine fields and array of data needed to fulfill requests.
• Creates and documents reports.
• Builds dynamic end user reporting systems to generate standard scheduled reports and easy interface functionality for ad hoc reporting needs.
• Mentors less experienced team members to develop their skills.
• Acts as a resource for the team by providing advice and guidance on programming issues and concerns.
• Brainstorms solutions with the team and provides feedback as needed.
• Develops data integration processes and procedures for transforming, extracting, and loading data between the data warehouse and other internal data systems.
• Fosters close working relationships with project management and end users to design efficient data driven solutions.
• Assists with managing the workload of the team by assigning projects and tasks for the group.
• Performs other related duties as assigned.