Insurance Account Handler
The Ardonagh Group
full-time
Posted on:
Location Type: Hybrid
Location: Southampton • United Kingdom
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About the role
- Supporting a designated client portfolio
- Acting as their first point of contact
- Building strong relationships with clients
- Supporting clients with queries as they arise
- Providing excellent customer service and sales
Requirements
- Commercial Insurance Industry experience is essential for this role
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience
- Proactive and able to use your initiative
- Confidence to work with clients both on the phone as well as by email
- Experience in customer service is important
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way
- Demonstrate honesty and integrity, as this is essential within a financially regulated organisation
Benefits
- Holiday entitlement of 26 days plus bank holidays, increasing with length of service
- Opportunity to progress your career across the entire Everywhen family
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel it’s time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
- The Spotlight Awards, where we shine a light on the brightest talent across our group
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer servicerelationship buildingproactiveinitiativeconfidencecollaborationpositive outlookengagementresiliencehonesty and integrity