The Agency

Data Analyst

• Query and analyze large datasets to extract and communicate meaningful insights.
• Build and maintain interactive dashboards and reports using SQL, Python, and BI platforms (e.g., Looker, Omni, Sigma).
• Build and apply machine learning models in Python — from predictive modeling (e.g., cancel/churn prediction, demand forecasting) to applied techniques (e.g., clustering, regression) that generate deeper analytical insight.
• Train and support teams on the data assets you build, so they have what they need to self-serve.
• Own forecasting and experimentation initiatives end-to-end, from framework design through measurement and recommendation.
• Partner with stakeholders across the business to understand what they actually need and provide data-driven solutions.
• Produce clear reports, visualizations, and presentations for leadership, with the ability to influence decisions without formal authority.
• Monitor and report on key performance indicators and emerging trends.
• Assist with ad hoc projects and tasks as necessary.

Senior Data Analyst

Analytics Engineer

• Lead and contribute to the implementation and maintenance of end-to-end data pipelines and infrastructure, from ingestion through transformation and analytics.
• Develop, test, and optimize data models and data warehouse architecture with a focus on performance, scalability, and reliability.
• Ensure data quality through validation, monitoring, testing, and strong documentation practices.
• Implement and uphold data governance standards, including data dictionaries, lineage, access controls, and clear ownership of business logic.
• Build and maintain BI dashboards and reporting tools that help teams understand performance and make data-informed decisions.
• Support occasional ad hoc and exploratory data analysis to help answer business questions and identify trends.
• Create and maintain comprehensive documentation for data models, pipelines, reporting logic, and key data definitions.
• Collaborate closely with the Senior Analytics Engineer and cross-functional partners to execute on defined workstreams within an established data framework.
• Assist with ad-hoc projects and tasks as necessary.