PMO Customer Services
Thales
full-time
Posted on:
Location Type: Office
Location: Rungis • France
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About the role
- Preparatory work to catalogue support contracts with Sales and service contract managers
- Support for implementing processes, roles and tools for the Digital Front Office
- Facilitation and documentation of definition meetings (meeting facilitation and minutes)
- Support for service contract managers
- Preparation of internal and client-facing presentation materials
- Capture of lessons learned and consolidation of knowledge from past deployments
- Administration of IT systems related to Customer Relations (Customer Portal and ticketing tools)
- Development of activity and performance reporting tools
Requirements
- Master’s degree (Bac+5) in Project Management or International Business (or equivalent)
- Strong interest and aptitude for project management
- Fluent written and spoken English
- Proficiency with standard IT tools
- Ability to prepare and deliver impactful presentation materials
- Skills in data visualization and Business Intelligence, notably with Power BI
- Familiarity with Customer Relationship Management (CRM) tools
- Autonomous, proactive, curious and well organized, particularly in change management contexts
Benefits
- An inclusive and supportive work environment
- Recognized corporate social and environmental commitment (Thales Solidarity, CAC 40 ESG index, etc.)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementdata visualizationBusiness IntelligencePower BIpresentation materials preparationactivity reporting toolsperformance reporting tools
Soft Skills
autonomousproactivecuriouswell organizedchange managementmeeting facilitationdocumentation
Certifications
Master’s degree in Project ManagementMaster’s degree in International Business