Administration

• Primary administrator for Dynamics 365 Business Central on configuration, security, user management, and system health.
• Acts as day-to-day support and the first point of contact for all user support requests and tickets.
• Troubleshoots system issues, coordinate resolutions, and manage updates and patches.
• Manage UAT environments.
• Partner closely with finance, operations, and IT teams to understand business requirements and ensure Business Central supports business processes effectively.
• Translate accounting and financial requirements into system configurations and workflows.
• Assist with financial close activities by ensuring system integrity and accurate financial data.
• Optimize financial modules (GL/AP/AR/FA/Inventory/Costing) to improve efficiency, accuracy, and reporting.
• Challenge the status quo by suggesting process improvement and automation opportunities; flawlessly implement efficiencies.
• Participate in special projects such as upgrades, integrations, and migrations.
• Create documentation such as workflows, process diagrams, requirements, and user guides.
• Assist with audits, reporting, and M&A integration.
• Travel for this role is estimated at less than 10%.

TFS

Dynamics 365 Business Central Administrator