Texicare

Account Executive / Senior Account Executive

Texicare

full-time

Posted on:

Location Type: Hybrid

Location: Austin • Texas • United States

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Job Level

Senior

About the role

  • Retain and expand existing group insurance business by providing excellent service and support.
  • Build and maintain long-term partnerships with agencies to ensure Texicare remains a carrier of choice.
  • Lead the annual renewal cycle for all assigned accounts, delivering rate updates and plan options in a clear and timely manner.
  • Collaborating with the Sales Executives and the Sales Enablement team to facilitate a seamless transition from new sales to ongoing account management.
  • Resolve complex inquiries and service issues by identifying root causes to prevent recurring administrative burdens for the group.
  • Conduct plan reviews with agents and clients to ensure an excellent member experience.
  • Provide comprehensive training and support to agents regarding product portfolios, digital tools, and internal processes.
  • Manage account activities, renewal pipelines, and relationships within Salesforce CRM.

Requirements

  • A bachelor’s degree or any equivalent combination of education, training, and experience.
  • At least 2 years of experience in account management for a health plan, TPA, or brokerage or any equivalent combination of education, training, and experience.
  • Excellent communication, presentation, and negotiation skills.
  • A customer-oriented, results-driven, and ethical mindset.
  • A current health insurance license in Texas or ability to obtain within 30 days.
  • The ability to travel within your territory 50% of the time.
Benefits
  • Automatic 4% employer contribution to retirement plan
  • 401k plan with 100% match up to 6%
  • Flexible time off for vacation, illness, etc.
  • Nine paid holidays
  • Day one health, Rx, vision, and dental insurance
  • Life and disability insurance
  • Flexible spending account
  • Pet coverage and pet Rx discounts
  • Free identity theft protection
  • Free 2nd medical opinion service
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementrenewal cycle managementplan reviewscustomer servicenegotiation
Soft Skills
communicationpresentationcustomer-orientedresults-drivenethical mindset
Certifications
health insurance license