Texicare

Account Executive

• Retain and expand existing group insurance business by providing excellent service and support.
• Build and maintain long-term partnerships with agencies to ensure Texicare remains a carrier of choice.
• Lead the annual renewal cycle for all assigned accounts, delivering rate updates and plan options in a clear and timely manner.
• Collaborating with the Sales Executives and the Sales Enablement team to facilitate a seamless transition from new sales to ongoing account management.
• Resolve complex inquiries and service issues by identifying root causes to prevent recurring administrative burdens for the group.
• Conduct plan reviews with agents and clients to ensure an excellent member experience.
• Provide comprehensive training and support to agents regarding product portfolios, digital tools, and internal processes.
• Manage account activities, renewal pipelines, and relationships within Salesforce CRM.

Account Executive / Senior Account Executive

Manager

• Develop, negotiate, and maintain provider contracts in alignment with organizational policies and financial guidelines.
• Manage provider relationships, ensuring contract terms are met and resolving service issues.
• Coordinate with internal teams (e.g., Legal, Operations, Medical Management) to support contract implementation and network integrity.
• Analyze financial, operational, and utilization data to assess contract performance and support strategic decisions.
• Ensure accurate and timely contract submissions, amendments, and renewals.
• Maintain comprehensive knowledge of plan products, policies, and market trends to guide provider engagement and contracting strategies.
• Support corporate initiatives, ensuring timely and cost-effective execution of projects and goals.

Contract Manager – Healthcare Provider Contracts

Product Manager

• Lead product initiatives for health plan development, including concept validation, innovation pilots, benefit design changes, launch planning, and renewals.
• Build and manage project plans, timelines, and dashboards that track progress and drive accountability across teams.
• Manage cross-functional alignment and operational readiness activities related to plan design, regulatory updates, market expansion, and product innovation.
• Monitor plan performance and operational health, identifying trends and opportunities for optimization or innovation.
• Gather and synthesize insights from market research, competitive analysis, brokers, members, and internal teams to inform health plan strategy and benefit enhancements.
• Support go-to-market planning and deliver trainings on new and updated health plan products.
• Provide clear, proactive communication to leadership and stakeholders to ensure transparency, alignment, and timely decision-making.

Senior Product Development Manager, Health Plan Benefits

Director

• Defines long-term product vision, priorities, and multi-year roadmap aligned with enterprise strategy, market needs, and the unique dynamics of the Texas health care market.
• Oversees the full lifecycle management of medical and ancillary products, including development, optimization, performance monitoring, and sunsetting decisions.
• Collaborates closely with Sales, Medical Management, and Network teams to understand market needs, broker feedback, and clinical priorities to inform innovative and differentiated product offerings tailored to Texas members and employers.
• Partners with Actuary and Finance to design competitively priced plan offerings that balance cost, profitability, and incentives for appropriate utilization of services.
• Leads business case development for new product concepts, benefit enhancements, and ancillary programs, encouraging creative solutions that position the organization competitively in Texas.
• Ensures the team leverages market trends, competitor insights, and member feedback to drive innovative product improvements.
• Maintains ultimate accountability for regulatory compliance, accuracy, and clarity of all plan documents, including SBCs, SPDs, COCs, and internal/external collateral.
• Provides strategic oversight and accountability for all ancillary product offerings, ensuring they are innovative and tailored to meet the unique needs of Texas members.

Account Executive / Senior Account Executive

Contract Manager – Healthcare Provider Contracts

Senior Product Development Manager, Health Plan Benefits

Director – Health Plan Benefits, Product Development