Texaport

Technical Account Manager

• Building and maintaining strong relationships with clients, acting as their primary point of contact for day-to-day queries and requests
• Attending client meetings (in person and virtually) to review service delivery, understand business needs, and ensure we are consistently delivering on our promises
• Assisting clients with Microsoft 365 queries and helping them get the most from their technology
• Responding to client requests for new products and services, working with our engineering team to deliver the right solutions
• Collaborating with our Sales and Marketing departments to keep clients informed of the latest technologies that can benefit their business
• Identifying opportunities to add value for clients and flagging these internally
• Supporting the Technical Account Manager with account reviews, documentation, and client communications
• Being a positive, energetic presence, both with clients and within the Texaport team

Junior Technical Account Manager