Tevora

SalesForce Administrator

Tevora

full-time

Posted on:

Location Type: Hybrid

Location: Irvine • California • United States

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Salary

💰 $120,000 - $140,000 per year

About the role

  • Collaborating with PMO, Sales Operations, Marketing, and Finance leads to:
  • Leverage and maximize Salesforce and Certinia (PSA & FFA) features/capabilities
  • Gather and understand business requirements and translate them into technical solutions within the Salesforce ecosystem
  • Create custom reports and dashboards within the Salesforce platform to continuously monitor data quality and integrity
  • Identify platform features that we can benefit from
  • Maintain existing builds and integrations (3rd Party sales apps, HRIS, etc.)
  • Leverage and manage outside technical consultants
  • Perform system maintenance, including Security Reviews, Release Updates, Health Check, Optimizer, etc
  • Data management to improve Salesforce data quality, implementing rules and automation as needed
  • Continuously learn and stay current with Salesforce and Certinia features and best practices
  • User Access Management
  • Onboarding and offboarding
  • Change managers, project owners
  • Provide technical support and guidance to end users
  • Proactively manage and triage automation errors/bugs
  • Manage and triage user-submitted issues via ticketing system(s)
  • Create and maintain up-to-date documentation

Requirements

  • Bachelor’s degree from an accredited college or university
  • Continuously work to improve one's own performance by pursuing opportunities for learning and getting feedback on one's own performance.
  • Able to listen effectively and communicate in formal and informal settings using written and verbal methods.
  • Build and maintain relationships with colleagues through the sharing of ideas and advice, and show leadership through self-motivation and initiative.
  • Demonstrate sound judgment and decision-making capability by identifying problems and creating solutions to overcome them.
  • Able to manage multiple projects and assess project priorities, create detailed action plans, organize, and schedule meetings and tasks effectively.
  • Results-oriented by understanding how to use selling techniques to identify opportunities, negotiate and manage sales, manage business needs, and cost requirements.
  • Plan and carry out tasks without detailed instructions and prepare for problems or opportunities in advance by taking ownership of situations and being proactive in approach.
Benefits
  • Comprehensive Healthcare Benefits
  • 401 (k) w/ Employer Matching
  • Paid Vacations
  • Paid Holiday
  • Vibrant Work Culture
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceCertiniadata managementcustom reportsdashboardssystem maintenanceautomationuser access managementsecurity reviewsrelease updates
Soft Skills
effective communicationrelationship buildingleadershipproblem solvingproject managementself-motivationinitiativesound judgmentproactive approachresults-oriented
Certifications
Bachelor's degree