People Operations Generalist
Tesorio
contract
Posted on:
Location Type: Remote
Location: United States
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About the role
- Own and execute all employee lifecycle processes including onboarding, offboarding, performance review cycles, job changes, leaves, and terminations
- Own HR compliance across all operating states, including: State registrations, account maintenance, and closures, unemployment insurance and withholding accounts, leave programs (e.g., FAMLI, state-specific programs), I-9 completion, background checks, and required filings
- Monitor the virtual mailbox and virtual phone line, triaging and responding to actionable requests
- Manage and respond to tax and government correspondence, employment verification requests, and compliance inquiries
- Ensure all policies, contracts, and required notices are current and properly stored
- Own user provisioning and deprovisioning across HR and general company tools
- Coordinate laptop ordering, security, wipes, and access changes
- Maintain system permissions, admin access, renewals, and vendor relationships
- Lead documentation cleanup and process standardization in Notion and internal knowledge bases
- Own relationships with People Ops vendors and partners, including contracts, renewals, billing, and access management
- Manage employee programs and perks such as swag, snacks, recognition programs, and employee experience initiatives
- Track upcoming renewals and contracts to ensure continuity and cost control
Requirements
- 4 - 7+ years of experience in similar roles
- Deep knowledge of U.S. employment compliance, multi-state operations, and HR systems
- Experience supporting fully remote, distributed teams
- Strong operational rigor, attention to detail, and ability to manage sensitive information
- Comfort wearing multiple hats in a fast-moving startup environment
- Experience with HRIS, payroll, ATS, and IT admin tools (e.g. Gusto, Deel, Lever)
- Excellent written and verbal communication skills
Benefits
- Manage benefits administration including open enrollment, vendor coordination, employee support, and compliance documentation
- Serve as first point of contact for employee HR questions, concerns, and complaints, escalating when appropriate
- Maintain accurate employee records, documentation, and workflows across HR systems and tools
- Partner with Finance on compensation reviews, payroll, and audits
- Provide support during the recruiting process (i.e. scheduling interviews, ensuring candidates move through the pipeline)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
U.S. employment compliancemulti-state operationsHRISpayrollATSIT administration
Soft skills
operational rigorattention to detailability to manage sensitive informationadaptabilitycommunication skills