Tertiary Education Quality and Standards Agency

People Operations

• Serve as first point of contact for day-to-day questions regarding benefits, company policies, and HR tools.
• Manage end-to-end onboarding and offboarding processes to ensure a smooth employee experience
• Conduct background checks and maintain accurate, compliant employee records
• Own and maintain HRIS data integrity, ensuring timely and precise updates
• Process employee lifecycle changes (e.g., promotions, transfers, compensation updates)
• Prepare employment documentation, including contracts, letters, and policy updates
• Support employee engagement initiatives, including surveys and feedback programs
• Assist with employee relations processes, including note-taking during investigations and meetings
• Deliver training on HR systems, tools, and internal policies as needed
• Administer employee benefits and support enrolment and queries
• Collate HR data for ad hoc and monthly management reports.
• Ensure compliance with legislative and company HR policies and procedures

HR & People Operations Lead