TerrAscend

Outside Sales

• Present, promote, and sell TerrAscend’s products and services to existing and new customers
• Establish, develop, and maintain positive business relationships to ensure long-term sales opportunities
• Monitor competition by gathering information on pricing, products, market presence, etc.
• Maintain up-to-date knowledge on the marijuana industry in general, noting key players, pivotal techniques, emerging trends, and overall status of the industry within designated territory
• Partner with Supply Chain team and TerrAscend grow and process teams to ensure efficient supply to meet demand
• Weekly and monthly reporting on KPIs, benchmarks, and ongoing sales pipeline
• Meet and exceed company weekly and monthly metrics and KPIs
• Expand TerrAscend’s market share and reach within designated territory

Territory Sales Manager

Paralegal

• Lead the contract lifecycle management (CLM) workflow, including management of the contract repository and tracking of important contract dates.
• Assist with contract drafting, processing, including formatting, clean-up, filing and executing agreements.
• Maintain accurate records, report project metrics and track contractual terms.
• Establish and maintain relationships with key stakeholders to facilitate communication and ensure timely execution of contracts.
• Assist attorneys in all phases of M&A transactions, from due diligence to post-closing integration; prepare, review, and coordinate documents related to mergers, acquisitions, purchase agreements and other agreements.
• Lead the administration of the company’s legal billing platform and interact with all levels of the organization and departments to ensure the payment of, and efficient forecasting of legal invoices.
• Lead the accrual of legal expenses and lead the interaction related thereto between the Legal and Finance departments.
• Utilize AI to streamline various job responsibilities.
• Assist the attorney in various stages of litigation.
• Work with other members of the legal team to drive progress on cross-functional projects, as assigned, while looking for opportunities to improve processes to help the company scale and be more efficient.
• Respond to requests for information as needed including assist company personnel with information or other data from legal department and assist outside counsel and others as required.
• Handle confidential information in a professional and discreet manner, and maintain complete confidentiality at all times.

Corporate Paralegal

Accounts Payable

• Process accounts payable transactions (Non-PO, and PO / 3way match).
• Provides guidance to Accounts Payable team as needed to process transactions.
• Complete assigned vendor account reconciliations.
• Participating in the Month-end Close process.
• Document policies, procedures and workflow for assigned areas of responsibility.
• Handles assigned vendor and internal correspondence via phone or email timely.
• Review all invoices for accuracy in coding and ensure approvals are appropriate per DOA.
• Ensures compliance with SOP for accounts payable processing following company Policies and SOX requirements.
• Works in collaboration with other depts on researching issues and identifying and resolving process challenges.
• Performs other duties as required to support Accounting Department.
• Perform ad hoc analysis and projects as requested.

Senior Accounts Payable Specialist

General Counsel

• Serve as a legal advisor to TerrAscend and its management team advising on all aspects of the company’s day-to-day commercial operations.
• ​Negotiate and draft a variety of complex commercial agreements, including partnerships, joint ventures, licensing, supply, service, and more.
• ​Advise on a broad range of legal issues impacting the company, including M&A, commercial agreements, intellectual property, employment law and data privacy.
• ​Assist in complex M&A transactions and associated diligence and integration.
• ​Serve as the primary legal counsel overseeing commercial disputes and litigation, managing assigned matters from inception to conclusion, including budget management, outside counsel management, and management of internal processes such as legal holds and document collection.
• ​Provide practical and proactive advice on employment law matters, including union matters, union negotiations, and the hiring, performance management, employee discipline, leaves of absence, and terminations.
• ​Work collaboratively with our securities team on filings and other public company requirements.
• ​Proactively identify, assess, and manage legal risks associated with the company’s business activities.
• ​Advise on all intellectual property matters related to the company.
• ​Advise on marketing compliance across the company.
• ​Assist with the development and implementation of policies and procedures designed to ensure compliance with applicable laws and regulations including overseeing the company’s growing AI and contract management workflow and repository.
• ​Stay abreast of legal developments that could impact the company’s business generally, and proactively recommend changes to company policies and procedures, driving training initiatives as needed. Proactively identify, assess, and manage legal risks associated with the company’s business activities.
• Other duties as assigned.

Counsel, Commercial Transaction, Litigation

Customer Support

• Open and maintain customer accounts by accurately recording all account information.
• Manage inbound partner and customer emails, ensuring timely responses within 24 hours.
• Collaborate with the social media team to monitor and address service-related issues flagged online.
• Resolve product or service issues by identifying root cause and offering solution-driven guidance and working with various business unit partners.
• Educate customers on cannabis product types, usage guidelines, terpenes, cannabinoid profiles, and promotional opportunities.
• Support both retail dispensaries and wholesale clients with order entry, refunds, exchanges, and general inquiries.
• Maintain accurate records of customer interactions and transactions within CRM and service tools and report data monthly.
• Contribute to the development and ongoing maintenance of internal knowledge resources (FAQs, SOPs, playbooks).
• Recommend and assist with implementation of customer-service process improvements.
• Assist with onboarding and training of future customer service team members.
• Follow all communication procedures, documentation standards, and company policies.
• Work cross-functionally with Sales, Inventory, Compliance, and Marketing teams to ensure smooth customer support experiences.
• Perform additional duties assigned to support continuous improvement.
• Other duties as assigned.

Customer Service Representative

Operations

• Oversee the full lifecycle of wholesale orders while working cross-functionally across the enterprise.
• Act as a key counterpart to Territory Sales Managers.
• Exercise strong operational judgement and have a deep understanding of wholesale workflows.

Sales and Service Operations Coordinator

Accountant

• Assists the Regional Assistant Controller in driving the Month-End Close process for multiple entities. Participates in daily accounting department tasks. Prepares and/or reviews appropriate journal entries and accruals.
• Ensures completeness and accuracy of all assigned accounts, databases, and files, including the completion and review of monthly balance sheet reconciliations and income statement accounts.
• Collaborate with the accounting team, and other internal departments to design, document, implement, and monitor processes that establish controls, ownership, and accountability of involved parties related to inventory management.
• Work closely with accounts payable department, the purchasing department, and inventory management stakeholders concerning receiving issues, and the implementation of systems affecting inventory processing.
• Perform ad hoc analysis and projects as requested. Responds timely to inquiries from external and internal customers.
• Work closely with the regional accounting team, parent company accounting group, external auditors, and tax accountants during quarter and year end close to support reporting & regulatory requirements and provide financial commentary and supporting schedules as requested.
• Other duties as assigned.