TerraScale

Collections

• Daily royalty collection identification and classification
• Backup Calculation of excess collections due back to customers
• Backup Determination of cross-collateralization between customer accounts
• Backup Upload Overflow and statements to PaymentHub
• Backup Upload previous day Overflows, and Cross Collateralizations into Master and upload to Margill
• Investigate royalty shortfalls and surplus
• Investigate missing royalty payments
• YouTube Product – Statement processing and set up of cash flows / payment requests
• Keep track of Litigation Deals
• Keep Track of Delinquency / Diverted Deals – Apply resulting Fees
• Keep Track of servicing cases
• Keep track and send Repurchase letters and follow up on Matured Deal Payor Releases
• Handle collection, overflow and statement inquiries from Royalty Support and Sales
• Work closely with Operations regarding changes / updates to deals after funding
• Month end reporting and reconciliations
• Ad-Hoc servicing reporting
• Assist with Audit information requests
• Assist Accounting Department when required

Servicing and Collections Associate

Data Entry

• Enter new leads into Salesforce from provided lists with a high level of accuracy and review
• Conduct general online research, adding new leads to Salesforce as well as identifying duplicate records, and enriching leads with additional relevant information
• Assist in the development, improvement, and implementation of research methodologies and procedures
• Compile data from multiple sources for evaluation and analysis; this includes information such as genre, content type, industry roles, related contacts, etc.
• Maintain leads and data in Salesforce by validating and inputting information with correct formatting, sourcing missing data as possible, and following established data entry standards
• Collaborate with the Data Management team to clarify lead requirements or source details when needed
• Flag issues or provide insights that may affect lead quality in either positive or negative ways

Data Entry Specialist

Executive Assistant

• Oversee the day-to-day operational and facilities needs, including coordinating and supervising vendors, service providers, and contractors to ensure timely completion of work in accordance with established standards
• Serve as the on-site point of contact during vendor visits, installations, and service appointments, ensuring all work is completed as agreed and properly documented
• Manage the executive's calendar with a high degree of accuracy, coordinating across internal teams and external stakeholders while proactively identifying and resolving scheduling conflicts
• Coordinate travel logistics including flights, accommodations, ground transportation, and detailed itinerary management for both domestic and international trips
• Provide on-site support during events, managing logistics and ensuring seamless execution from planning through completion
• Assist in the planning and coordination of corporate events, dinners, and executive gatherings, overseeing vendor management, guest coordination, and on-site operations
• Handle local errands and in-person tasks as required, including supply runs, vendor follow-ups, and time-sensitive logistics
• Uphold the highest standards of professionalism and confidentiality across all internal and external communications

Financial Planning and Analysis

• Assist with daily finance and accounting operations
• Support bank reconciliations and financial record maintenance
• Assist in processing invoices and financial documentation
• Help maintain accurate financial data and reports
• Support employee reimbursement and payment-related processes
• Coordinate with internal teams for finance-related requirements
• Assist with documentation, filing, and audit preparations
• Perform other finance and accounting-related tasks assigned by the team

TerraScale

Servicing and Collections Associate

Data Entry Specialist

Executive Assistant

Intern – Finance, Accounting

Collections & Reconciliation Specialist